We couldn't believe our luck when we found a speech pathologist without a waiting list! ...but then it didn't take long to understand why. We took our son with ASD for an assessment with a lovely therapist at one of the clinics, only to be contacted by the Manager (Eva I think) and be told that our kid was too much of a hard case. We would have to bring him to Healsville. We thought, ok, that's much more of a hike (1.5 hours) but we'll do it for our son. We were told to come with both parents, no siblings at 2pm. We made arrangements for our daughter, planned ahead, made the long journey and arrived on time. 2pm, no Eva.... 2.10pm, no Eva... 2.20pm, no Eva... We called the reception, wondered around looking for people, called again. Nothing. Just as we were about to leave, in strolls Eva with a self-important look telling us 'everything I did was deliberate!'. She apparently thought it would be important to 'let us adapt to the space without the therapist there'! But for some reason it was also important to leave the parents in the dark? The whole thing left us feeling like she was secretly watching us or something. Trust was immediately broken. She went on to make bold claims about our son (like concluding he had fluctuating conductive deafness), which it later turned out was simply not true. We had to leave without finishing the assessment because so much time had been wasted, though we still got billed the whole amount. We decided to turn down the offer of weekly sessions with Eva, and wait to get through the waiting list elsewhere. I am so glad we did. We now go to Ready Set Grow Speech Pathology and love it. Our son is not 'too hard' for a regular therapist. He is doing brilliantly there. I would avoid Eva.