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Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Cannot recommend Gameplan highly enough for speech pathology. They have gone above and beyond our expectations with supporting our son. Do not hesitate to reach out to them. You will not be offended!
I highly commend Olivia Connolly at Game Plan for her professionalism, proficiency, and genuine support. My daughter was facing significant challenges with her VCE English under very difficult circumstances, and Olivia quickly identified her needs and developed an effective one-on-one strategy with limited time before exams. She was extremely helpful, competent, and guided my daughter with confidence and care. I would strongly recommend Olivia to any student needing support, especially when facing difficulties in English. Extremely valuable support!
Olivia and her team are compassionate, extremely knowledgeable and professional and we could not be more grateful for the care and advice we have received.
Rated 5 out of 5.
Rated 5 out of 5.
GamePlan displays multiple “Registered NDIS Provider” badges on their website, but they only accept credit card payments and do not invoice plan managers. They also state they only work with self-managed and plan-managed participants—which suggests they are not actually NDIS registered. This kind of branding is misleading, especially for vulnerable clients relying on NDIS safeguards. Participants deserve clear and honest information about provider status, billing options, and financial obligations. In my experience, a financial consent form outlining a significant charge was introduced only after initial contact—not as an upfront quote or payment discussion, but embedded within a consent form. No financial plan or invoicing pathway was discussed, which I found deceptive and concerning. The provider claims to have read the participant’s documentation, yet appears to have overlooked key disability-related information—particularly around communication needs and capacity for informed consent. Presenting financial agreements in this way could amount to coercion or even exploitation, especially for someone with known processing challenges. This lack of transparency, combined with potentially misleading branding, raises serious concerns about ethical practice and accountability under the NDIS. What safeguards does GamePlan have in place to protect vulnerable clients when giving financial consent? Edited to respond to the business’s comment below: Your response misrepresents my concern by suggesting this is about personal contact or client volume. It’s not. It’s about your misleading presentation of registration, your lack of financial transparency, and your failure to accommodate informed consent needs—none of which you’ve actually addressed. Can you clarify whether GamePlan actually invoices plan managers directly for plan-managed participants, or are clients expected to pay via credit card and seek reimbursement themselves? The consent form process, combined with the lack of any upfront financial discussion, strongly suggests the latter—which raises serious concerns about accessibility, transparency, and ethical practice. I have your “step-by-step plan,” and that’s exactly what I take issue with. It outlines your intended financial arrangement only after initial engagement, and it does so within a consent form—not as part of a clear, informed financial discussion upfront. That is deceptive. If, as you claim, you read the participant’s documentation, then your decision to present the plan in this way is even more concerning. The reports clearly outline communication and consent-related vulnerabilities—and yet you proceeded with a process that appears coercive and inaccessible for someone in that position. Where are the safeguards for participants who may struggle to process or question financial terms?
Our child has benefited greatly from 1:1 and group sessions run by Gameplan since 2020. They deliver very high quality therapies - in particular their tailored group sessions - offer exceptional support for neurodiverse people.
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