THRIVE! SPEECH AND LANGUAGE Reviews – Speech Pathologist in Carlton, VIC

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THRIVE! SPEECH AND LANGUAGE at a glance

Based in Carlton, VICTheir listed address
Speaks 2 languagesCANTONESE, Mandarin

Services

What they do

AgesPre-school children, 2-5 yearsSchool-aged children, 5-12 yearsAdolescents, 12-18 years

Practice typePrivate practice

LanguagesCANTONESEMandarin

Reviews

4.2out of 5

10 ratings

Some reviews were originally published on Google.

10 reviews

Eleanor H.

9 months ago

We’ve spent thousands with this clinic, but one situation has made it clear where their priorities are. My son was sick with a fever, and I notified them the day before that he would not be attending. They still charged the full fee and recorded it as a “failure to attend,” which is inaccurate. When I asked them to correct the wording, they ignored the request and simply pointed to a policy. There was no compassion, no attempt to understand — just a policy ready to take your money. Many allied-health providers do not charge a full fee when a young child is genuinely sick and notice is given. With this clinic, you may need to schedule your under-five child’s sickness to fit their policy. We won’t be returning.

Kim H.

a year ago

Rated 5 out of 5.

Nikki A.

a year ago

This is our second year with Thrive and I can wholeheartedly endorse this professional practice. Ara is truly "thriving" under Sarah’s care and she really looks forward to enjoys the sessions. The appointments just seem like play with an abundance of cool toys. Notes regarding her progress are always promptly emailed to follow our visits and best of all Thrive offer classes at her daycare.

Adrian R.

3 years ago

My son has been going to Thrive for a few months now, and we have seen such a positive change and progress in his speech and confidence. Our therapist, and all staff, are professional and accommodating. Thrive have made our sons experience a positive one, while supporting us as parents with the tools to help our son outside our sessions.

Alicia J.

3 years ago

Rated 5 out of 5.

Alana N.

3 years ago

My son and I have really enjoyed working with the team at Thrive. Their attention to detail, professional conduct and kind nature towards my son is unwavering. Since we started visiting this clinic at the start of the year, my son has improved significantly with his communication. As a mother, I can see how valuable these sessions have been in giving him the confidence interact more in social environments. Thank you to the Thrive team, we look forward to continuing to work with you all next year.

Andrea

3 years ago

Our experience with Thrive has been nothing but positive for myself as a parent and my son. From day one, everyone in the team, therapists to admin, have been professional, approachable and welcoming, allowing my son to feel safe, secure and supported during all his sessions. Effective communication was of upmost importance to me when choosing a service for my son due to poor experiences in the past, and Thrive did not disappoint. My questions and concerns were always heard, and addressed and explained in the most appropriate manner. I have recommended Thrive to many of my colleagues, family and friends, as they have seen first hand the difference the team has made to my son, our family and his confidence.

Meg M.

3 years ago

I have been dealing with health professionals for my child’s whole life and never have I experienced any place as unprofessional and unkind as Thrive. I really tried to avoid writing this testimonial and attempted to sort things out to no avail. I have sadly had to escalate to Speech Pathology Australia. My impression is this clinic cares more for money than genuinely supporting children. We all want the best for our kids so I would recommend avoiding this clinic. If you are already a client - get everything in writing as I’ve been able to use the evidence of their dishonesty and unprofessionalism to support my case when escalating. Edit to reply to your response - We have actually communicated over and over again with you. To the point where I communicated that we actually needed to step away and escalate the issue. When we asked for paperwork you said it would take at least 2-3 months for you to complete anything so I am surprised how quickly you have responded to this review. It is also suspicious that within hours of me writing this review you are suddenly getting brand new 5 star reviews. I’m a little confused why again you are being untruthful but hopefully this just continues to serve as a warning to other parents.

Tammy B.

5 years ago

We engaged Thrive for help with my 3 year old daughter’s stutter. They were fantastic. Very thorough, provided extensive research and reasoning. My daughter loved going and still asks if we can go back (often). She even enjoyed the zoom consultations when they were necessary. Importantly, her stutter is almost non existent now. But even better, so much of it was about arming us with the knowledge and skills to assist her now if she needs. We can’t thank Ruks enough.

Jessie K.

5 years ago

Our son was lucky enough to receive therapy from Rukiye, and the improvements we have seen have changed our life for the better. Our son now has the ability to better regulate his emotions, we have mechanisms to use at home and when we're in public + he articulates himself so well. We're so grateful to have visited the clinic and couldn't recommend it highly enough.

About and credentials

Credentials & details

LanguagesCANTONESE, Mandarin

Location and hours

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Office

222 Mitchells Ln, Sunbury VIC 3429Carlton VIC 3053

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THRIVE! SPEECH AND LANGUAGE

THRIVE! SPEECH AND LANGUAGE at a glance

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