I had a not so good experience with them, initially it was alright with the group therapy sessions, but then when they gave me a booking for a regular OT therapy for my son, they did an initial phone consult. which I was made belive that it will be free as what other therapy clinics do as well as with my pediatrician clinic but they charged me as well as the care plan for my child even without seeing my child in person, Other therapy clinics does phone interview and care plans for free as it is part of ongoing therapy sessions, and the payment is just part of the ongoing therapy sessions, I was so disappointed that I cancelled my appointments with them, Hope other families will not have the same experience