The Butler Canberra Reviews & Prices – Support at Home Provider in Higgins, ACT

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The Butler Canberra at a glance

Based in Higgins, ACTTheir listed address
Offers therapeutic services for independent living55 services listed
Speaks 3 languagesJapanese, Sinhalese, Spanish
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

The Butler Canberra’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are The Butler Canberra’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $148 at this provider’s weekday price. A full pensioner would pay about $25.90 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $118.40.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 41 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hour	Weekday$74	Outside standard hours$98	Saturday$105	Sunday$124	Public holiday$165
Shopping assistanceEveryday living · per hour	Weekday$84	Outside standard hours$108	Saturday$115	Sunday$134	Public holiday$175
Laundry servicesEveryday living · per hour	Weekday$74	Outside standard hours$98	Saturday$105	Sunday$124	Public holiday$165
Meal preparationEveryday living · per hour	Weekday$74	Outside standard hours$98	Saturday$105	Sunday$124	Public holiday$165
Meal deliveryEveryday living · per meal	Weekday$12	Outside standard hours—	Saturday—	Sunday—	Public holiday—
GardeningEveryday living · per hour	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with home maintenance and repairsEveryday living · per hour	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hour	Weekday$210	Outside standard hours—	Saturday$250	Sunday$330	Public holiday$400
Enrolled nurse clinical careClinical care · per hour	Weekday$180	Outside standard hours—	Saturday$210	Sunday$230	Public holiday$280
Nursing assistant clinical careClinical care · per hour	Weekday$180	Outside standard hours—	Saturday$210	Sunday$230	Public holiday$280
Occupational therapyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PhysiotherapyClinical care · per hour	Weekday$170	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Speech pathologyClinical care · per hour	Weekday$285	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diet or nutritionClinical care · per hour	Weekday$330	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PodiatryClinical care · per hour	Weekday$154	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Social workClinical care · per hour	Weekday$180	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PsychologyClinical care · per hour	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Practitioner assistanceCharging unit unclear	Weekday$180	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Allied health assistanceClinical care · per hour	Weekday$85	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Worker assistanceClinical care · per hour	Weekday$160	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Counselling or psychotherapyClinical care · per hour	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Exercise physiologyClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Music therapyClinical care · per hour	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Direct transportIndependence · per trip	Weekday$140	Outside standard hours$150	Saturday$175	Sunday$190	Public holiday$240
Indirect transportIndependence · per trip	Weekday$140	Outside standard hours$150	Saturday$175	Sunday$190	Public holiday$240
Home support care managementClinical care · per hour	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support restorative care managementClinical care · per hour	Weekday$180	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hour	Weekday$82	Outside standard hours$103	Saturday$112	Sunday$130	Public holiday$171
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hour	Weekday$82	Outside standard hours$103	Saturday$112	Sunday$130	Public holiday$171
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hour	Weekday$82	Outside standard hours$103	Saturday$112	Sunday$130	Public holiday$171
Individual social supportIndependence · per hour	Weekday$92	Outside standard hours$112	Saturday$122	Sunday$140	Public holiday$181
Assistive technology prescription and clinical supportCharging unit unclear	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home modifications prescription and clinical supportCharging unit unclear	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Flexible respiteIndependence · per hour	Weekday$82	Outside standard hours$103	Saturday$112	Sunday$130	Public holiday$171
Community and centre-based respiteIndependence · per hour	Weekday$82	Outside standard hours$103	Saturday$112	Sunday$130	Public holiday$171
AcupunctureIndependence · per hour	Weekday$130	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Art therapyIndependence · per hour	Weekday$190	Outside standard hours—	Saturday—	Sunday—	Public holiday—
ChiropracticsIndependence · per hour	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diversional therapyIndependence · per hour	Weekday$180	Outside standard hours—	Saturday—	Sunday—	Public holiday—
OsteopathyIndependence · per hour	Weekday$155	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Remedial massageIndependence · per hour	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Higgins (19 services) and providers across Australia (1 service). Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with The Butler Canberra

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else The Butler Canberra prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

$0a week in charges

$0 a quarter · $0 a month

Your hours of care will show here

What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

Your quarterly budget

Optional. The amount you want to plan against each quarter. It doesn’t work out your contribution or confirm your funding.

Start your plan

Choose your situation, then add a service.

Add a service and your plan goes with your enquiry.

Services

What they do

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal delivery, Meal preparation

Transport

Direct transport, Indirect transport

Home or community general respite

Community and centre-based respite, Flexible respite

Service details

DeliveryFace-to-face, Telehealth, Phone

Service hoursStandard hours, Outside standard hours, Saturday, Sunday, Public holidays

Waitlists55 listed services include a waitlist option

Reviews

4.9out of 5

8 ratings

Some reviews were originally published on Google.

8 reviews

Alan B.

11 February 2025

My experience with the Butler has been a very positive one. It is always a pleasure to talk with the office staff and case manager because they are all so friendly, helpful and knowledgeable. I appreciate the Butler being a family-based business and as I live out in the community, I also wanted a facility I could visit and talk with the staff face to face if required. I therefore value The Clubhouse (at the Henry) where I can drop into the office or use the gym or participate in their wide range of social activities. Having had the same carer coming to my home the whole time who is regular, reliable and capable as well as being kind and thoughtful has been relaxing & stress free. I have been a client for 12 months and would happily recommend the Butler to anyone looking for a provider. Alan

Karyn B.

11 February 2025

The decision to sign with The Butler was easy for me as my husband had been with them for a year already and was very happy with all aspects of service. The staff are client focused and nothing is ever too much trouble for them. Recently I required a support worker to take me dress shopping. I was a little nervous but I need not have been because she was so lovely and understanding and I had a really fun time. Although I live out in the community The Butler welcome and encourage clients to participate in social activities at the immaculate and well equipped Clubhouse at The Henry. I find using their gym and having physio in their private consulting room very convenient. I have no hesitation in recommending The Butler to anyone looking for quality home care services. Karyn

Helen K.

10 February 2025

I have been most impressed with The Butler and all the staff involved. They always provide honest and industrious staff to deal with any problems very quickly.

Kathey T.

6 February 2025

The staff is always available whenever I need assistance, and they are very friendly, knowledgeable and incredibly helpful. They answered all of my questions with professionalism and genuine care, making the entire process smooth and stress-free. It’s refreshing to encounter such dedicated service where every team member truly seems to value customer satisfaction. Highly recommended for anyone looking for reliable and top-notch support!

Peter H.

3 April 2022

I found The Butler services to be competent, caring, comprehensive, and friendly.

Marion E.

28 March 2022

They have taken the things I had put in the " Too hard basket "and made them happen in a professional, efficient and confidential manner. Now I no longer worry about the paper work and my care needs are taken care of.

Gail F.

24 March 2022

Home Care packages did not initially interest me, as I have always been very independent. However, I am 81 and ‘solo’, and as I have advanced Parkinson’s Disease a downhill slide is inevitable. Neither of my children lives in Canberra and so, not wanting them to feel they have to come running whenever trouble hits me, I ‘took the plunge’. I am so pleased that I took a package, and that my provider is ‘The Butler’. For me, the excellence of the service it offers is due predominantly to the positive, caring, and supportive attitude of the staff. In heading up ‘The Butler’ Sandra is always accessible and readily approachable, and is efficient, reliable, and flexible, making it is a pleasure to work with her and Malsha, who is extremely helpful untangling computer problems – a major issue which limits many older people. Life is now so much more hassle-free, and importantly, I feel that I have a ‘safety net’ should trouble come my way.

Francis C.

23 March 2022

When we moved to The Henry we were independent and did not require assistance with activities of daily living etc. However, circumstances changed and when we approached Sandra - Vitality Care - for help the required services were arranged promptly and efficiently - having these services available to us has certainly improved our quality and enjoyment of life. Sandra is always approachable, professional and cheerful - providing suggestions for our care and allowing us to have input into the decision making. In Sandra and Malsha's hands The Butler will maintain a high standard of care. Thank you

About and credentials

Service details

LanguagesEnglish, Japanese, Sinhalese, Spanish

Health supportDementia

FaithsAnglican, Baptist, Buddhism, Catholic, Churches of Christ, Eastern Orthodox, Hinduism, Islam, Jehovah's Witnesses, Judaism, Latter-day Saints, Lutheran, and more

Credentials & details

LanguagesEnglish, Japanese, Sinhalese, Spanish

Location and hours

Where to find them

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The Butler Canberra hasn't listed the suburbs they visit.

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Source: My Aged Care. Service information last checked 25 July 2026.

Office

94 Fullagar CrescentHiggins ACT 2615

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: yes
Sunday: yes

Standard hours, outside standard hours, weekends and public holidays. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $74 an hour

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