Community Care Options - Support at Home Program Reviews & Prices – Support at Home Provider in Coffs Harbour, NSW

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Community Care Options - Support at Home Program at a glance

Based in Coffs Harbour, NSWTheir listed address
Offers home adjustments55 services listed
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

Community Care Options - Support at Home Program’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are Community Care Options - Support at Home Program’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $245 at this provider’s weekday price. A full pensioner would pay about $42.88 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $196.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 41 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hourPublished weekday price changed from $110 to $122.50 between our checks on 25 July and 5 October 2026.	Weekday$122.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Shopping assistanceEveryday living · per hourPublished weekday price changed from $122 to $133.50 between our checks on 25 July and 5 October 2026.	Weekday$133.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Laundry servicesEveryday living · per hourPublished weekday price changed from $110 to $122.50 between our checks on 25 July and 5 October 2026.	Weekday$122.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Meal preparationEveryday living · per hourPublished weekday price changed from $107 to $122.50 between our checks on 25 July and 5 October 2026.	Weekday$122.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Meal deliveryEveryday living · per meal	Weekday$13.30	Outside standard hours—	Saturday—	Sunday—	Public holiday—
GardeningEveryday living · per hourPublished weekday price changed from $120 to $90 between our checks on 25 July and 5 October 2026.	Weekday$90	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with home maintenance and repairsEveryday living · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hourPublished weekday price changed from $160 to $185 between our checks on 25 July and 5 October 2026.	Weekday$185	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Enrolled nurse clinical careClinical care · per hour	Weekday$140	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Nursing assistant clinical careClinical care · per hourPublished weekday price changed from $110 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Occupational therapyClinical care · per hour	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PhysiotherapyClinical care · per hourPublished weekday price changed from $250 to $258 between our checks on 25 July and 5 October 2026.	Weekday$258	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Speech pathologyClinical care · per hour	Weekday$208	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diet or nutritionClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PodiatryClinical care · per hour	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Social workClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PsychologyClinical care · per hour	Weekday$240	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Practitioner assistanceCharging unit unclear	Weekday$122	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Allied health assistanceClinical care · per hour	Weekday$122	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Worker assistanceClinical care · per hourPublished weekday price changed from $110 to $140 between our checks on 25 July and 5 October 2026.	Weekday$140	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Counselling or psychotherapyClinical care · per hourPublished weekday price changed from $200 to $220 between our checks on 25 July and 5 October 2026.	Weekday$220	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Exercise physiologyClinical care · per hourPublished weekday price changed from $220 to $205 between our checks on 25 July and 5 October 2026.	Weekday$205	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Direct transportIndependence · per trip	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Indirect transportIndependence · per trip	Weekday$30	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support care managementClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support restorative care managementClinical care · per hour	Weekday$185	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hourPublished weekday price changed from $112 to $122.50 between our checks on 25 July and 5 October 2026.	Weekday$122.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hourPublished weekday price changed from $112 to $122.50 between our checks on 25 July and 5 October 2026.	Weekday$122.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hourPublished weekday price changed from $112 to $122.50 between our checks on 25 July and 5 October 2026.	Weekday$122.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Individual social supportIndependence · per hourPublished weekday price changed from $112 to $122.50 between our checks on 25 July and 5 October 2026.	Weekday$122.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Group social supportIndependence · per hour	Weekday$53	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistive technology prescription and clinical supportCharging unit unclear	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home modifications prescription and clinical supportCharging unit unclear	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Flexible respiteIndependence · per hourPublished weekday price changed from $112 to $122.50 between our checks on 25 July and 5 October 2026.	Weekday$122.50	Outside standard hours$136	Saturday$167	Sunday$211	Public holiday$256
Community and centre-based respiteIndependence · per hourPublished weekday price changed from $45 to $50 between our checks on 25 July and 5 October 2026.	Weekday$50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
AcupunctureIndependence · per hourPublished weekday price changed from $100 to $102 between our checks on 25 July and 5 October 2026.	Weekday$102	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Art therapyIndependence · per hour	Weekday$160	Outside standard hours—	Saturday—	Sunday—	Public holiday—
ChiropracticsIndependence · per hour	Weekday$193	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diversional therapyIndependence · per hour	Weekday$160	Outside standard hours—	Saturday—	Sunday—	Public holiday—
OsteopathyIndependence · per hourPublished weekday price changed from $235 to $250 between our checks on 25 July and 5 October 2026.	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Remedial massageIndependence · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Coffs Harbour (19 services) and providers based in New South Wales (1 service). Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with Community Care Options - Support at Home Program

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else Community Care Options - Support at Home Program prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

$0a week in charges

$0 a quarter · $0 a month

Your hours of care will show here

What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

Your quarterly budget

Optional. The amount you want to plan against each quarter. It doesn’t work out your contribution or confirm your funding.

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Add a service and your plan goes with your enquiry.

Services

What they do

Support at Home

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal delivery, Meal preparation

Transport

Direct transport, Indirect transport

Home or community general respite

Community and centre-based respite, Flexible respite

Commonwealth Home Support Programme

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living

Meals

Meal preparation

Transport

Direct transport

Social support and community engagement

Accompanied activities, Group social support, Individual social support

Service details

DeliveryFace-to-face, Phone, Group support, Telehealth

Service hoursStandard hours, Outside standard hours, Saturday, Sunday, Public holidays

Reviews

3.9out of 5

7 ratings

Some reviews were originally published on Google.

7 reviews

Matteo F.

21 May 2026

My first name is Matthew however only my email/Google account consists of "Matteo"... Yes indeed 100% I have been a client of community care options Coffs Harbour ( round the back of Coles ) I also have evidence of many formal, legitimate, grounded complaints against Community care options Coffs Harbour also via the NDIS quality and safe guards commission. in my experience community care options Coffs Harbour Caters mostly to persons with a PHYSICAL DISABILITY Yet knowing my diagnosis falls under only PHYCHOSOCIAL Disability, which I was MISLED $$$ to a very rude, unprofessional incompetent male, that was useless, did nothing for me except for wasting my time, and exhausting me. ( initials - D. O's ) coordinator that says "I tried to get someone onto the NDIS, under MENTAL HEALTH, without any success, how did you do it" ? ( perhaps that's because community care options caters mostly to PHYSICAL DISABILITIES !!! ) when I did my research on this individual male coordinator, I thought it was also very strange to find his Online profile that broadcasts multiple photos of himself drinking alcohol and a toddler holding a bottle of wine on a picnic blanket !!! I also think it is inappropriate, bias and against the Google reviews policy for community care options Coffs Harbour staff and "Volunteer" to rate and review their very own business !!! Why would I or anyone want to complain again directly to this same business in "PRIVATE" when I already have and it DEFEATS THE PURPOSE OF WRITING "PUBLIC" ONLINE REVIEWS !!! ??

Wheres K.

3 February 2025

Rated 1 out of 5.

Coffs O.

29 December 2022

I have services with CCO and I don't think I could change anything after all every support worker I've had is fantastic

Heather B.

23 March 2022

Great service!

Craig E.

28 June 2019

Great bunch of people. Good to deal with.

Greg M.

6 April 2019

Great place for people with disabilities. Very friendly staff.

Ligaya B.

8 December 2017

Rated 5 out of 5.

About and credentials

About

Community Care Options is a not-for-profit aged care and disability support provider operating since 1990, with a philosophy centered on client independence, choice, and high-quality, ethical service. They specialise in a uniquely diverse range of clients, including the aged, people with dementia, veterans, and those with complex needs or transitioning from hospital. They provide government-funded and private services specifically within the Nambucca, Bellingen, and Coffs Harbour local government areas of New South Wales.

Location and hours

Where to find them

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Community Care Options - Support at Home Program hasn't listed the suburbs they visit.

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Source: My Aged Care. Service information last checked 25 July 2026.

Office

20 CURACOA StreetCoffs Harbour NSW 2450

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: yes
Sunday: yes

Standard hours, outside standard hours, weekends and public holidays. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $50 an hour

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Community Care Options - Support at Home Program

Community Care Options - Support at Home Program at a glance

See what you’d pay as a

What help would you like?

Services and specialties

Support at Home

Personal care

Domestic assistance

Nursing care

Meals

Transport

Home or community general respite

Commonwealth Home Support Programme

Personal care

Meals

Transport

Social support and community engagement

Reviews

Sources and updates