Just Better Care Macarthur Reviews & Prices – Support at Home Provider in Gledswood Hills, NSW

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Just Better Care Macarthur at a glance

Based in Gledswood Hills, NSWTheir listed address
Offers home adjustments36 services listed
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

Just Better Care Macarthur’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are Just Better Care Macarthur’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $250 at this provider’s weekday price. A full pensioner would pay about $43.75 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $200.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 23 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hour	Weekday$125	Outside standard hours$144	Saturday$188	Sunday$219	Public holiday$250
Shopping assistanceEveryday living · per hour	Weekday$125	Outside standard hours$144	Saturday$188	Sunday$219	Public holiday$250
Laundry servicesEveryday living · per hour	Weekday$125	Outside standard hours$144	Saturday$188	Sunday$219	Public holiday$250
Meal preparationEveryday living · per hourPublished weekday price changed from $115 to $125 between our checks on 25 July and 5 October 2026.	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Meal deliveryEveryday living · per meal	Weekday$20	Outside standard hours—	Saturday—	Sunday—	Public holiday—
GardeningEveryday living · per hourPublished weekday price changed from $115 to $125 between our checks on 25 July and 5 October 2026.	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with home maintenance and repairsEveryday living · per hourPublished weekday price changed from $115 to $125 between our checks on 25 July and 5 October 2026.	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hour	Weekday$210	Outside standard hours$241.50	Saturday$315	Sunday$367.50	Public holiday$420
Enrolled nurse clinical careClinical care · per hour	Weekday$190	Outside standard hours$218.50	Saturday$285	Sunday$332.50	Public holiday$380
Nursing assistant clinical careClinical care · per hour	Weekday$130	Outside standard hours$165	Saturday$215	Sunday$250	Public holiday$285
Occupational therapyClinical care · per hour	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PhysiotherapyClinical care · per hour	Weekday$260	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PodiatryClinical care · per hour	Weekday$230	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Exercise physiologyClinical care · per hour	Weekday$240	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Direct transportIndependence · per trip	Weekday$55	Outside standard hours$63	Saturday$83	Sunday$96	Public holiday$110
Indirect transportIndependence · per trip	Weekday$143	Outside standard hours$164	Saturday$215	Sunday$250	Public holiday$286
Home support care managementClinical care · per hour	Weekday$180	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hour	Weekday$130	Outside standard hours$165	Saturday$215	Sunday$250	Public holiday$285
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hour	Weekday$130	Outside standard hours$165	Saturday$215	Sunday$250	Public holiday$285
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hour	Weekday$130	Outside standard hours$165	Saturday$215	Sunday$250	Public holiday$285
Individual social supportIndependence · per hour	Weekday$143	Outside standard hours$164	Saturday$215	Sunday$250	Public holiday$286
Flexible respiteIndependence · per hour	Weekday$130	Outside standard hours$165	Saturday$215	Sunday$250	Public holiday$285
Community and centre-based respiteIndependence · per hour	Weekday$130	Outside standard hours$165	Saturday$215	Sunday$250	Public holiday$285

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Gledswood Hills. Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with Just Better Care Macarthur

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else Just Better Care Macarthur prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

$0a week in charges

$0 a quarter · $0 a month

Your hours of care will show here

What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

Your quarterly budget

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Services

What they do

Support at Home

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal delivery, Meal preparation

Transport

Direct transport, Indirect transport

Home or community general respite

Community and centre-based respite, Flexible respite

Commonwealth Home Support Programme

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Service details

Service hoursStandard hours, Outside standard hours, Saturday, Sunday, Public holidays

Waitlists3 listed services include a waitlist option

Reviews

2.5out of 5

8 ratings

Some reviews were originally published on Google.

8 reviews

Maximilian C.

1 May 2026

Rated 5 out of 5.

Crime W.

2 April 2026

These people have absolutely no idea what they’re doing. I get emails saying do I want to keep my services for the holidays so I say yes. Then the night before they’re supposed to come, they call to say the domestic service is cancelled, but the social service is still on?!?! So do you have workers on public holidays, or don’t you??? And why are there social support workers available, but no domestic services workers??? They never let you know when someone is going to be late, or just not show up, yet you’re not supposed to get “close” to the workers, so they can’t tell you either. They ignore any serious issues that arise, and put it off until it’s too late and the damage has been done, and they currently don’t have enough workers to do the jobs that you are signed up with them for. It’s an absolute joke and a total disaster. I never know what’s going on from week to week, and have to try struggle through to get dishes washed for my son to use because I can’t do them with my health, but I don’t ever know what’s going on until the time and day, I just wait around like an idiot to see what’s going on. Avoid like the plague.

Angela M.

5 January 2022

Support workers are not trained properly and neither are the Co ordinators nobody seems to know what they are doing. They are rude and obnoxious all but the COINTREAU who has no idea how bad the Co ordinators are. I believe Michelle has no idea also. Don't waste your time, I have heard also, so.many complaints from both support workers now and the clients

Alan H.

15 September 2020

I strongly recommend NOT using this service. They take family members out of family homes and put them into group homes, and away from family not doing the doctors appointments or medical appointments keep them from the goals setup for them to do. Keep them from contacting family and make threats over text messages. Totally unsatisfactory and unreliable. Stay away from Just Better Care. My rating is ZERO.

Kieran J.

6 December 2019

My ndis severes

Nicole J.

18 July 2019

The staff in the field are great. But since my coordinator has left it feels like I'm just a number to the office staff. Where as before it felt like I was being well taken care of n staff in the office knew my name and my situation.

Graeme C.

15 July 2019

Just walked past.

Christine G.

10 December 2018

I strongly recommend NOT using this service. They constantly make changes to my service without notifying me. They send different people, they change the time, sometimes no one turns up, and THEY DON'T NOTIFY ME!!! They even told me the regular worker had LEFT!. She turned up 3 weeks later, she had been on leave, she hadn't left at all. Totally unsatisfactory and unreliable. Stay away from Just Better Care. My rating is ZERO.

About and credentials

About

Just Better Care is a provider operating across Australia, specialising in personalised in-home support for aged care, disability services, and private care. Their philosophy focuses on enabling clients to remain independent and engaged in their local communities. They offer flexible, tailored services including nursing, daily activity support, and NDIS-funded care.

Service details

Health supportDementia

Location and hours

Where to find them

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Just Better Care Macarthur hasn't listed the suburbs they visit.

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Source: My Aged Care. Service information last checked 25 July 2026.

Office

Suite 5/Level 1, 1 Gregory Hills DriveGledswood Hills NSW 2557

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: yes
Sunday: yes

Standard hours, outside standard hours, weekends and public holidays. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $125 an hour

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Just Better Care Macarthur

Just Better Care Macarthur at a glance

See what you’d pay as a

What help would you like?

Services and specialties

Support at Home

Personal care

Domestic assistance

Nursing care

Meals

Transport

Home or community general respite

Commonwealth Home Support Programme

Domestic assistance

Reviews

Sources and updates