The services & care we receive from Focus Care have been life changing, especially for me as a carer. After moving from a previous provider, Focus is like a breath of fresh air. Everyone from the first contact on the phone to anyone you deal with within the organisation is helpful & supportive. My husband is diagnosed with Alziemers & Severe Anxiety, which makes his care & needs substantial. We have found the entire team at Focus to be both generous with their time & suggestions as well as putting any required services, etc, in place asap. Our case manager, Helen, constantly goes out of her way to listen to our concerns & and strives to solve any issues we have. Support workers Cinta & and Kylie are well trained, caring, efficient, a pleasure to have in our home & a wonderful help. Home visits from Cassandra for assessments, etc, are relaxed & enjoyable, as are any phone calls. Focus have made a stressful & exhausting job as carer so much more manageable & do-able. From my experience, I have no hesitation in recommending Focus Care. Karen W.
