Harbourside Home Care Reviews & Prices – Support at Home Provider in Shoal Bay, NSW

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Harbourside Home Care at a glance

Based in Shoal Bay, NSWTheir listed address
Offers home or community general respite34 services listed
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

Harbourside Home Care’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are Harbourside Home Care’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $240 at this provider’s weekday price. A full pensioner would pay about $42 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $192.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 25 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hour	Weekday$120	Outside standard hours$150	Saturday$162	Sunday$180	Public holiday$240
Shopping assistanceEveryday living · per hour	Weekday$130	Outside standard hours$160	Saturday$165	Sunday$195	Public holiday$260
Laundry servicesEveryday living · per hour	Weekday$120	Outside standard hours$150	Saturday$162	Sunday$180	Public holiday$240
Meal preparationEveryday living · per hour	Weekday$120	Outside standard hours$150	Saturday$162	Sunday$180	Public holiday$240
Meal deliveryEveryday living · per meal	Weekday$15	Outside standard hours$15	Saturday—	Sunday—	Public holiday—
GardeningEveryday living · per hour	Weekday$100	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hour	Weekday$195	Outside standard hours$238	Saturday$245	Sunday$312	Public holiday$390
Enrolled nurse clinical careClinical care · per hour	Weekday$165	Outside standard hours$200	Saturday$200	Sunday$240	Public holiday$320
Nursing assistant clinical careClinical care · per hour	Weekday$120	Outside standard hours$150	Saturday$162	Sunday$180	Public holiday$240
Occupational therapyClinical care · per hour	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PhysiotherapyClinical care · per hour	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PodiatryClinical care · per hour	Weekday$195	Outside standard hours$240	Saturday—	Sunday—	Public holiday—
Allied health assistanceClinical care · per hour	Weekday$195	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Exercise physiologyClinical care · per hour	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support care managementClinical care · per hour	Weekday$140	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support restorative care managementClinical care · per hour	Weekday$175	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hour	Weekday$120	Outside standard hours$150	Saturday$162	Sunday$180	Public holiday$240
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hour	Weekday$120	Outside standard hours$150	Saturday$162	Sunday$180	Public holiday$240
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hour	Weekday$120	Outside standard hours$150	Saturday$162	Sunday$180	Public holiday$240
Individual social supportIndependence · per hour	Weekday$120	Outside standard hours$150	Saturday$162	Sunday$180	Public holiday$240
Group social supportIndependence · per hour	Weekday$50	Outside standard hours—	Saturday—	Sunday—	Public holiday$80
Assistive technology prescription and clinical supportCharging unit unclear	Weekday$165	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Flexible respiteIndependence · per hour	Weekday$105	Outside standard hours$147	Saturday$147	Sunday$168	Public holiday$204
Community and centre-based respiteIndependence · per hour	Weekday$50	Outside standard hours$50	Saturday—	Sunday—	Public holiday$80
Remedial massageIndependence · per hour	Weekday$195	Outside standard hours—	Saturday—	Sunday—	Public holiday—

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Shoal Bay. Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with Harbourside Home Care

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else Harbourside Home Care prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

$0a week in charges

$0 a quarter · $0 a month

Your hours of care will show here

What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

Your quarterly budget

Optional. The amount you want to plan against each quarter. It doesn’t work out your contribution or confirm your funding.

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Services

What they do

Support at Home

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal delivery, Meal preparation

Home or community general respite

Community and centre-based respite, Flexible respite

Allied health and therapy

Allied health assistance, Exercise physiology, Occupational therapy, Physiotherapy, Podiatry

Commonwealth Home Support Programme

Social support and community engagement

Accompanied activities, Assistance to maintain personal affairs, Cultural support, Digital education and support, Group social support, Individual social support

Service details

DeliveryGroup support, Face-to-face, Telehealth, Phone

Service hoursStandard hours, Outside standard hours, Saturday, Sunday, Public holidays

Waitlists5 listed services include a waitlist option

Reviews

4.3out of 5

39 ratings

Some reviews were originally published on Google.

39 reviews

Rockhopper M.

27 July 2024

Rated 4 out of 5.

Kell S.

27 July 2024

Rated 5 out of 5.

Sue A.

14 April 2024

My parents have lived in the residential community here for 18 years...they rave about this place....it is walking distance to the village and shops...they do outings...it is ON the beach!!!! The staff are lovely and they keep the place lovely. 2 pools, gym, rec hall, library and bowls green and social gatherings all the time, Superb golf club a 2 min drive away....It is in a truly Stunning place to live and I would recommend you go see it for yourselves to make your decision....the huge waiting list gives a indication of the number of people who agree!

Bikash T.

27 July 2022

Rated 5 out of 5.

Ajay M.

27 July 2022

Rated 5 out of 5.

Amy W.

26 May 2022

As people get older, they require greater nutrition. Its heartbreaking knowing my uncle goes here and gets fed tinned baked beans with a sweet muffin for a dinner meal. Additionally one night he just got given a croissant for dinner? Please begin giving our family the meals they deserve to stay healthy and happy.

John D.

29 December 2021

Very poor. The manager is highly unethical and lies to make her service look good, but the facts are evident, then people make me think I'm crazy. It's sick. I will be reporting them. They have bad reputation around Port Stephens.

Tww 2.

27 July 2021

Rated 5 out of 5.

Karyn K.

27 July 2021

Rated 4 out of 5.

John G.

27 July 2021

Rated 3 out of 5.

Showing 10 of 39 reviews

About and credentials

About

Harbourside Haven is a community-driven aged care provider that has served the Port Stephens region for over 40 years. Its unique philosophy emphasizes person-centered care, diversity and inclusion, and providing information on options like Voluntary Assisted Dying. The organization specialises in a full continuum of services, including residential care, independent living, and retirement villages across several locations in the area.

Service details

Health supportDementia

Location and hours

Where to find them

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Harbourside Home Care hasn't listed the suburbs they visit.

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Source: My Aged Care. Service information last checked 25 July 2026.

Office

89A SHOAL BAY RoadShoal Bay NSW 2315

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: yes
Sunday: yes

Standard hours, outside standard hours, weekends and public holidays. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $50 an hour

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Harbourside Home Care

Harbourside Home Care at a glance

See what you’d pay as a

What help would you like?

Services and specialties

Support at Home

Personal care

Domestic assistance

Nursing care

Meals

Home or community general respite

Allied health and therapy

Commonwealth Home Support Programme

Social support and community engagement

Reviews

Sources and updates