Absolutely disgusting from a clients prospective and from a support workers prospective *Acns do not implement homecare packages when dva packages are increased to hightercare= more services. Nil result * When sw phones office to speak W particular admin person as requested by client, weather is rosters or clinical RNs , they do not attend to the phone , instead ACN have a receptionist take all calls including clinical that the reception has zero registration for * As a worker I missed a phone call from ACN at end of day after 4pm, in response to missing call, ACN illegally re remove a ship I had attended, I observe this behaviour to be nothing more than power play and the CEO response was to protect management W a really lame lie as a response, intern I resigned *The office responds to situations W toxicity and zero diplomacy * Client upset , client is told to go to another company , If only the owners new how unsuccessful their company is becoming W their daughter as CEO. AM and PM Medication is often given too close together! office admin are in positions untrained and inexperienced, *ACN continuously given then remove shifts *ACN appear to win business award lol clearly ACN have a good rapport W pannel to be winning yr after yr, I mean it's certainly not the consumer in this business voting 😆 If the client voted I believe ACN will book a date W the commision not an awards night lol I would not recommend acns to ANYONE ,