Pioneer Nursing Service Reviews & Prices – Support at Home Provider in Mackay, QLD

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Pioneer Nursing Service at a glance

Based in Mackay, QLDTheir listed address
Offers home adjustments53 services listed
Speaks 8 languagesChinese, Fijian, Filipino/Tagalog and more
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

Pioneer Nursing Service’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are Pioneer Nursing Service’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $178 at this provider’s weekday price. A full pensioner would pay about $31.15 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $142.40.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 39 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Shopping assistanceEveryday living · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Laundry servicesEveryday living · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Meal preparationEveryday living · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Meal deliveryEveryday living · per meal	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
GardeningEveryday living · per hour	Weekday$115	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with home maintenance and repairsEveryday living · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hour	Weekday$139	Outside standard hours$158	Saturday$198	Sunday$216	Public holiday$226
Enrolled nurse clinical careClinical care · per hour	Weekday$108	Outside standard hours$127	Saturday$167	Sunday$185	Public holiday$195
Nursing assistant clinical careClinical care · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Occupational therapyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PhysiotherapyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Speech pathologyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diet or nutritionClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PodiatryClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Social workClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PsychologyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Practitioner assistanceCharging unit unclear	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Allied health assistanceClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Worker assistanceClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Counselling or psychotherapyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Exercise physiologyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Music therapyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Direct transportIndependence · per trip	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Indirect transportIndependence · per trip	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Home support care managementClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support restorative care managementClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Individual social supportIndependence · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Group social supportIndependence · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Assistive technology prescription and clinical supportCharging unit unclear	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home modifications prescription and clinical supportCharging unit unclear	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Flexible respiteIndependence · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
Community and centre-based respiteIndependence · per hour	Weekday$89	Outside standard hours$95	Saturday$130	Sunday$148	Public holiday$158
ChiropracticsIndependence · per hour	Weekday$69	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diversional therapyIndependence · per hour	Weekday$89	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Remedial massageIndependence · per hour	Weekday$115	Outside standard hours—	Saturday—	Sunday—	Public holiday—

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Mackay (12 services) and providers based in Queensland (8 services). Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with Pioneer Nursing Service

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else Pioneer Nursing Service prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

$0a week in charges

$0 a quarter · $0 a month

Your hours of care will show here

What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

Your quarterly budget

Optional. The amount you want to plan against each quarter. It doesn’t work out your contribution or confirm your funding.

Start your plan

Choose your situation, then add a service.

Add a service and your plan goes with your enquiry.

Services

What they do

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal delivery, Meal preparation

Transport

Direct transport, Indirect transport

Home or community general respite

Community and centre-based respite, Flexible respite

Service details

Service hoursStandard hours

Waitlists1 listed service includes a waitlist option

Reviews

4.8out of 5

25 ratings

Some reviews were originally published on Google.

25 reviews

Akhina A.

27 May 2026

Rated 5 out of 5.

Amal G.

15 May 2026

I would highly recommend Pioneer Nursing Services as one of the best home care providers in the Mackay area. Their care is professional, compassionate, and focused on individual needs.

Rosemary A.

15 May 2026

Pioneer Nursing Services were absolutely amazing I’ve had nothing but positive experiences with them I’m wishing I had known about this company much sooner Keep up the great work Simon and Staff A big Thank You 🙏 I can highly recommend their staff in both assisting clients to the organisation of the office staff 🙏

Bharti S.

6 May 2026

I previously worked with Pioneering Nursing in Mackay and had a great experience. The team provides excellent services and handles clients with care and professionalism. Simon was especially helpful and managed both clients and employees very well. A genuinely supportive and reliable organisation. Highly recommended.

Sean

27 April 2026

Rated 1 out of 5.

Des D.

25 March 2026

The most professional company I have ever worked for, dedication to disability and support people is unmatched as well as the Nursing staff. The pleasure was mine. Thanks Pioneer Nursing Services

Denise B.

25 March 2026

I would like to thank Simon and his wonderful staff for how they looked after my mother Marie Friend when they would visit each afternoon . She loved the chat and laughs And I feel felt it helped her sleep better at night after having company . It was peace of mind for my husband and myself knowing she was seeing somebody each day . I meet quiet a few of the staff as well when we were in Mackay visiting . I would recommend your service to everyone . Once again thanks again. Denise Barrie

Barry H.

5 December 2025

Barry and I were very happy with Pioneer Nursing Services. Simon and his team were most helpful with Mavis. She needed overnight care as she was having frequent falls through the night. Pioneer Nursing provided that support and we appreciated the help with that situation. Highly recommend.

Sarah B.

20 November 2025

Booking services with Simon at Pioneer Nursing has been incredibly easy and stress-free. Communication is always easy and because we have to travel regularly, Simon and his team have been exceptionally understanding and flexible. Highly recommend.

Kane G.

27 July 2025

Rated 5 out of 5.

Showing 10 of 25 reviews

About and credentials

Service details

LanguagesChinese, English, Fijian, Filipino/Tagalog, French, Maltese, Non Verbal, Thai, Welsh

Health supportDementia

Credentials & details

LanguagesChinese, English, Fijian, Filipino/Tagalog, French, Maltese, Non Verbal, Thai, Welsh

Location and hours

Where to find them

Loading map…

Pioneer Nursing Service hasn't listed the suburbs they visit.

Ask them which suburbs they visit.

Source: My Aged Care. Service information last checked 25 July 2026.

Office

Office 1/37 BRISBANE StreetMackay QLD 4740

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: not listed
Sunday: not listed

Standard hours. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $69 an hour

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