Ozcare - Hervey Bay Reviews & Prices – Support at Home Provider in Pialba, QLD

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Ozcare - Hervey Bay at a glance

Based in Pialba, QLDTheir listed address
Offers equipment and products56 services listed
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

Ozcare - Hervey Bay’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are Ozcare - Hervey Bay’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $218.80 at this provider’s weekday price. A full pensioner would pay about $38.29 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $175.04.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 42 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hour	Weekday$109.40	Outside standard hours—	Saturday$153.20	Sunday$175	Public holiday$196.90
Shopping assistanceEveryday living · per hour	Weekday$114.60	Outside standard hours—	Saturday$160.40	Sunday$183.40	Public holiday$206.30
Laundry servicesEveryday living · per hour	Weekday$109.40	Outside standard hours—	Saturday$153.20	Sunday$175	Public holiday$196.90
Meal preparationEveryday living · per hour	Weekday$109.40	Outside standard hours—	Saturday$153.20	Sunday$175	Public holiday$196.90
Meal deliveryEveryday living · per meal	Weekday$15.60	Outside standard hours—	Saturday—	Sunday—	Public holiday—
GardeningEveryday living · per hour	Weekday$125	Outside standard hours—	Saturday$175	Sunday$200	Public holiday$225
Assistance with home maintenance and repairsEveryday living · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hour	Weekday$192.80	Outside standard hours$221.70	Saturday$269.90	Sunday$308.50	Public holiday$347
Enrolled nurse clinical careClinical care · per hour	Weekday$192.80	Outside standard hours$221.70	Saturday$269.90	Sunday$308.50	Public holiday$347
Nursing assistant clinical careClinical care · per hour	Weekday$145.90	Outside standard hours$167.80	Saturday$204.30	Sunday$233.40	Public holiday$262.60
Occupational therapyClinical care · per hour	Weekday$229.20	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PhysiotherapyClinical care · per hour	Weekday$229.20	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Speech pathologyClinical care · per hour	Weekday$250.10	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diet or nutritionClinical care · per hour	Weekday$239.70	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PodiatryClinical care · per hour	Weekday$229.20	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Social workClinical care · per hour	Weekday$250.10	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PsychologyClinical care · per hour	Weekday$260.50	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Practitioner assistanceCharging unit unclear	Weekday$229.20	Outside standard hours$263.60	Saturday$320.90	Sunday$366.70	Public holiday$412.60
Allied health assistanceClinical care · per hour	Weekday$156.30	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Worker assistanceClinical care · per hour	Weekday$203.20	Outside standard hours$233.70	Saturday$284.50	Sunday$325.10	Public holiday$365.80
Counselling or psychotherapyClinical care · per hour	Weekday$229.20	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Exercise physiologyClinical care · per hour	Weekday$229.20	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Music therapyClinical care · per hour	Weekday$239.70	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Direct transportIndependence · per trip	Weekday$67.70	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Indirect transportIndependence · per trip	Weekday$67.70	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support care managementClinical care · per hour	Weekday$156.30	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support restorative care managementClinical care · per hour	Weekday$187.60	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hour	Weekday$119.80	Outside standard hours$137.80	Saturday$167.70	Sunday$191.70	Public holiday$215.60
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hour	Weekday$119.80	Outside standard hours$137.80	Saturday$167.70	Sunday$191.70	Public holiday$215.60
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hour	Weekday$119.80	Outside standard hours$137.80	Saturday$167.70	Sunday$191.70	Public holiday$215.60
Individual social supportIndependence · per hour	Weekday$119.80	Outside standard hours$137.80	Saturday$167.70	Sunday$191.70	Public holiday$215.60
Group social supportIndependence · per hour	Weekday$46.90	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistive technology prescription and clinical supportCharging unit unclear	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home modifications prescription and clinical supportCharging unit unclear	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Flexible respiteIndependence · per hour	Weekday$114.60	Outside standard hours$131.80	Saturday$160.40	Sunday$183.40	Public holiday$206.30
Community and centre-based respiteIndependence · per hour	Weekday$41.70	Outside standard hours—	Saturday—	Sunday—	Public holiday—
AcupunctureIndependence · per hour	Weekday$208.40	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Art therapyIndependence · per hour	Weekday$208.40	Outside standard hours—	Saturday—	Sunday—	Public holiday—
ChiropracticsIndependence · per hour	Weekday$208.40	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diversional therapyIndependence · per hour	Weekday$208.40	Outside standard hours—	Saturday—	Sunday—	Public holiday—
OsteopathyIndependence · per hour	Weekday$208.40	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Remedial massageIndependence · per hour	Weekday$192.80	Outside standard hours—	Saturday$192.80	Sunday$192.80	Public holiday$192.80

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Pialba (12 services) and providers based in Queensland (8 services). Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with Ozcare - Hervey Bay

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else Ozcare - Hervey Bay prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

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$0 a quarter · $0 a month

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What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

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Services

What they do

Support at Home

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal delivery, Meal preparation

Transport

Direct transport, Indirect transport

Home or community general respite

Community and centre-based respite, Flexible respite

Commonwealth Home Support Programme

Nursing care

Registered nurse clinical care

Allied health and therapy

Counselling or psychotherapy, Social work

Specialised support services

Dementia advisory services

Service details

DeliveryFace-to-face, Telehealth, Group support, Phone

Service hoursStandard hours, Outside standard hours, Saturday, Sunday, Public holidays

Reviews

3.8out of 5

20 ratings

Some reviews were originally published on Google.

20 reviews

Teresa P.

27 March 2026

Rated 4 out of 5.

Patricia W.

27 February 2026

Rated 4 out of 5.

Maple H.

14 March 2024

Nothings better than traveling along booral road in the morning going to work to have one of your drivers tail gate and over take on double white lines, I was doing the speed limit, your driver was doing anything but the speed limit, they were doing well over 100. If this is how your carers drive their cars I would hate to see how they drive with the elderly in there with them! Dashcam footage has been handed into the police station.

Wi A.

20 December 2023

Wouldn't recommend their service. Find them a different care!

Mark E.

27 July 2023

Rated 5 out of 5.

Ay C.

27 July 2023

Rated 5 out of 5.

James L.

27 July 2022

Rated 5 out of 5.

Robyn B.

4 July 2022

Great service, caring and prompt to attend to any concerns when you call.

Dorothy L.

25 January 2022

I am really stressed out at present. This is the second time I haven' been advised since my last posting. My blood pressure is showing 199/81 110 . Not good. My home help came at 10.10 in lieu of 1.35pm. There is something radically wrong with their communication system. All I ask is a simple phone call to warn me there is a change. I am completely open to any arrangement to assist them. Chances are I wouldn't be home when they came , I don't sit here full time. I have phoned and told them how I feel, hopefully they will listen this time. Once again a great job by the lady who came.

Katie R.

27 July 2021

Rated 3 out of 5.

Showing 10 of 20 reviews

About and credentials

About

Ozcare is a Queensland-based aged care provider established in 1996, operating for nearly 30 years with services across 51 locations. Their unique foundation is as a special work of the St Vincent de Paul Society, guiding a philosophy of personalised, holistic care aimed at improving clients' quality of life. They specialise in enabling people to stay at home, providing residential aged care, and offer a wide range of services including dementia care and NDIS support.

Service details

FaithsAgnosticism, Anglican, Baptist, Buddhism, Catholic, Churches of Christ, Eastern Orthodox, Hinduism, Islam, Jehovah's Witnesses, Judaism, Latter-day Saints, and more

Location and hours

Where to find them

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Ozcare - Hervey Bay hasn't listed the suburbs they visit.

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Source: My Aged Care. Service information last checked 25 July 2026.

Office

14 TORQUAY RoadPialba QLD 4655

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: yes
Sunday: yes

Standard hours, outside standard hours, weekends and public holidays. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $41.70 an hour

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Ozcare - Hervey Bay

Ozcare - Hervey Bay at a glance

See what you’d pay as a

What help would you like?

Services and specialties

Support at Home

Personal care

Domestic assistance

Nursing care

Meals

Transport

Home or community general respite

Commonwealth Home Support Programme

Nursing care

Allied health and therapy

Specialised support services

Reviews

Sources and updates