Our first meeting with grandmas case manager Cheree she was able to educate us on the home care package and all the ways in which we could receive help to support keeping grandma at home. Every step of the way Cheree replies promptly, with empathy and has been able to get referrals sent off so quickly for extra help (occupational therapy, incontinence nurse, dementia doula, etc). The carers have been excellent at building rapport quickly with grandma, she enjoys their company and companionship as well as the help they provide in keeping her hygiene maintained, the house clean, making her meals and keeping her safe to stay at home rather than having to go to a nursing home. The staff provide me as a carer with respite weekly, it gives me peace of mind when I’m not at home she is safe. In particular she thoroughly enjoys the company of Jandalyn, Kate, Peter, Rachael, Alannis and Joanna. Cheree has been able to handle any issues that have arisen quickly and professionally. Highly recommend Dovida for at home care.