VIC - Live Well - Home and Community Services Reviews & Prices – Support at Home Provider in Heidelberg, VIC

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VIC - Live Well - Home and Community Services at a glance

Based in Heidelberg, VICTheir listed address
Offers equipment and products54 services listed
Speaks 172 languagesAfrikaans, Alyawarr (Alyawarra), Anyuak/Anuak and more
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

VIC - Live Well - Home and Community Services’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are VIC - Live Well - Home and Community Services’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $230 at this provider’s weekday price. A full pensioner would pay about $40.25 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $184.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 41 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Shopping assistanceEveryday living · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Laundry servicesEveryday living · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Meal preparationEveryday living · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$210	Public holiday$230
Meal deliveryEveryday living · per meal	Weekday$10	Outside standard hours—	Saturday—	Sunday—	Public holiday—
GardeningEveryday living · per hour	Weekday$80	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with home maintenance and repairsEveryday living · per hour	Weekday$100	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hour	Weekday$160	Outside standard hours$210	Saturday$200	Sunday$280	Public holiday$320
Enrolled nurse clinical careClinical care · per hour	Weekday$130	Outside standard hours$165	Saturday$198	Sunday$220	Public holiday$260
Nursing assistant clinical careClinical care · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Occupational therapyClinical care · per hour	Weekday$350	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PhysiotherapyClinical care · per hour	Weekday$140	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Speech pathologyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diet or nutritionClinical care · per hour	Weekday$155	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PodiatryClinical care · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Social workClinical care · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PsychologyClinical care · per hour	Weekday$255	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Practitioner assistanceCharging unit unclear	Weekday$160	Outside standard hours$210	Saturday$200	Sunday$240	Public holiday$320
Allied health assistanceClinical care · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Aboriginal or Torres Strait Islander Health Worker assistanceClinical care · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Counselling or psychotherapyClinical care · per hour	Weekday$155	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Exercise physiologyClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Music therapyClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Direct transportIndependence · per trip	Weekday$130	Outside standard hours$156	Saturday$162.50	Sunday$195	Public holiday$260
Indirect transportIndependence · per trip	Weekday$35	Outside standard hours$45	Saturday$45	Sunday$45	Public holiday$45
Home support care managementClinical care · per hour	Weekday$140	Outside standard hours$168	Saturday$175	Sunday$210	Public holiday$260
Home support restorative care managementClinical care · per hour	Weekday$140	Outside standard hours$168	Saturday$175	Sunday$210	Public holiday$260
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Individual social supportIndependence · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$210	Public holiday$230
Group social supportIndependence · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$201	Public holiday$230
Assistive technology prescription and clinical supportCharging unit unclear	Weekday$125	Outside standard hours$210	Saturday$252	Sunday$280	Public holiday$350
Home modifications prescription and clinical supportCharging unit unclear	Weekday$350	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Flexible respiteIndependence · per hour	Weekday$115	Outside standard hours$143	Saturday$172	Sunday$210	Public holiday$230
AcupunctureIndependence · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Art therapyIndependence · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
ChiropracticsIndependence · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diversional therapyIndependence · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
OsteopathyIndependence · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Remedial massageIndependence · per hour	Weekday$110	Outside standard hours—	Saturday—	Sunday—	Public holiday—

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Heidelberg. Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with VIC - Live Well - Home and Community Services

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else VIC - Live Well - Home and Community Services prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

$0a week in charges

$0 a quarter · $0 a month

Your hours of care will show here

What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

Your quarterly budget

Optional. The amount you want to plan against each quarter. It doesn’t work out your contribution or confirm your funding.

Start your plan

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Add a service and your plan goes with your enquiry.

Services

What they do

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal delivery, Meal preparation

Transport

Direct transport, Indirect transport

Home or community general respite

Flexible respite

Service details

DeliveryFace-to-face, Telehealth, Phone, Group support

Service hoursStandard hours, Outside standard hours, Saturday, Sunday, Public holidays

Waitlists54 listed services include a waitlist option

Reviews

3.7out of 5

6 ratings

Some reviews were originally published on Google.

6 reviews

Astrid B.

16 June 2026

Don't work for them,they sign you up to get commission, false promises, no work, no appreciation for what you have done,even if you have travelled to the other side of the city for them. The management is useless,the Roster coordinator s are useless. Clients are not happy either. Management are arrogant and condescending towards staff 😑.!!!!!

Prabhath W.

7 June 2026

Nice place

Engr K.

25 September 2024

Not happy with Sequel. The support workers are always on phone. They don’t take elderly for a walk or even to a local cafe. Respite carers should take elderly outside to restaurants and cafes. Not happy at and would not recommend. @Anna

Susie L.

15 July 2024

The personal care Rani provided to my Mum on her discharge from hospital was fantastic and so appreciated. She was super competent, professional, friendly and made Mum feel cared for and comfortable. Thank you Rani!

Symone M.

1 April 2022

Rated 5 out of 5.

Hazel (.

30 March 2021

Rated 5 out of 5.

About and credentials

Service details

LanguagesAfrikaans, Alyawarr (Alyawarra), Anyuak/Anuak, Arabic, Arrernte (Aranda), Asante/Ashanti, Assyrian (Including Aramaic), Australian Indigenous Lang, Azari, Bambara, Bassa, Bisaya, and more

Health supportCaters for cultural, spiritual or ethical food requirements, Dementia

FaithsAboriginal Evang. Missions, Agnosticism, Albanian Orthodox, Ancestor Veneration, Ancient Church of the East, Anglican, Anglican Catholic Church, Anglican Church of Australia, Animism, Antiochian Orthodox, Apostolic Church (Australia), Apostolic Church of Queensland, and more

Credentials & details

LanguagesAfrikaans, Alyawarr (Alyawarra), Anyuak/Anuak, Arabic, Arrernte (Aranda), Asante/Ashanti, Assyrian (Including Aramaic), Australian Indigenous Lang, Azari, Bambara, Bassa, Bisaya, Bislama, Bulgarian, Burarra, Cantonese, Cebuano, Chichewa/Chewa, Chinese, Chinese (All Dialects), Chizigula/Zigula, Croatian, Dan/Gio, Dinka, Dzongkha, Eastern Asian Languages, Eastern European Lang, English, Ewe, Farsi (Persian), Filipino/Tagalog, Foochow (Chinese), French, Fulliru, Fuzhou (Chinese), Galician, German, Gilbertese, Greek, Gujarati, Hakka (Chinese), Hasseniyya (Dialect of Arabic), Hausa, Hebrew, Hindi, Hmong, Igbo/Ibo, Irish, Italian, Japanese, Kachin, Kannadai/Kannarese, Kashmiri, Khumi (Dialect of Chin), Ki-Luba/Luba, Kinjanda, Kirundi, Kono, Krio, Kriol, Kunama, Kurdish (Gorani), Kurdish (Sorani), Kuurinji (Gurindji), Latin, Limba, Lithuanian, Lori, Luwa, Malagasy, Malinka, Maltese, Mandarin, Mano, Marathi, Matu (Dialect of Chin), Mina, Mon, Motu, Nauruan, Netherlandic, Non Verbal, Northern European Lang, Norwegian, Not Stated/Inadequately Desc, Nyagwara, Other, Other African Languages, Other Asian Languages, Other European Languages, Other Languages, Other Oceanic Languages, Ov-Ambo, Pedi/Northern Soto, Pintupi, Pitjantjatjara, Polish, Portuguese, Punjabi, Rajasthani, Romanian, Romany, Saho, Sardinian, Sgaw Karen (Dialect of Karen), Shan, Shanghainese, Shilenge, Shiluk, Shona/Chishona, Sichuan, Sidamic, Sindhi, Sinhalese, Siym (Dialect of Chin), Slovak, Slovene, Somali, Sotho, Southeast Asian Languages, Southern Asian Languages, Southern European Lang, Spanish, Sudanese Arabic, Sukuma, Susu, Sw Asian/N African Lang, Swahili/Ki-Swahili, Swazi, Swedish, Syriac, Tajik, Tamil, Tartar, Tedim Chin (Dialect of Chin), Telugu, Temne, Teo Chiew (Chinese), Tetum (Timorese), Thai, Tibetan, Tigre, Tigrinya, Tiv, Tiwi, Tokelauan, Tongan, Tshiluba, Tsonga, Turkish, Turkmen, Twi, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Walmajarri (Walmadjari), Warlpiri, Watchi, Welsh, Wendish, Wik-Mungkan, Wolof, Xhosa, Yalunka, Yiddish, Yoruba, Yugoslavian, Zande, Zomi (Dialect of Chin), Zonot (Dialect of Chin), Zulu

Location and hours

Where to find them

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VIC - Live Well - Home and Community Services hasn't listed the suburbs they visit.

Ask them which suburbs they visit.

Source: My Aged Care. Service information last checked 25 July 2026.

Office

Suite 116/Level 1, 40 BURGUNDY StreetHeidelberg VIC 3084

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: yes
Sunday: yes

Standard hours, outside standard hours, weekends and public holidays. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $80 an hour

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