Prompt Care Melbourne Reviews & Prices – Support at Home Provider in Kew East, VIC

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Prompt Care Melbourne at a glance

Based in Kew East, VICTheir listed address
Offers nutrition56 services listed
Speaks 20 languagesAmharic, Arabic, Bassa and more
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

Prompt Care Melbourne’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are Prompt Care Melbourne’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $220 at this provider’s weekday price. A full pensioner would pay about $38.50 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $176.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 42 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hour	Weekday$110	Outside standard hours$165	Saturday$165	Sunday$220	Public holiday$275
Shopping assistanceEveryday living · per hour	Weekday$110	Outside standard hours$165	Saturday$165	Sunday$220	Public holiday$275
Laundry servicesEveryday living · per hour	Weekday$110	Outside standard hours$165	Saturday$165	Sunday$220	Public holiday$275
Meal preparationEveryday living · per hour	Weekday$100	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Meal deliveryEveryday living · per meal	Weekday$11	Outside standard hours—	Saturday—	Sunday—	Public holiday—
GardeningEveryday living · per hour	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with home maintenance and repairsEveryday living · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hour	Weekday$175	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Enrolled nurse clinical careClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Nursing assistant clinical careClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Occupational therapyClinical care · per hour	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PhysiotherapyClinical care · per hour	Weekday$220	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Speech pathologyClinical care · per hour	Weekday$220	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diet or nutritionClinical care · per hour	Weekday$220	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PodiatryClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Social workClinical care · per hour	Weekday$220	Outside standard hours—	Saturday—	Sunday—	Public holiday—
PsychologyClinical care · per hour	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Practitioner assistanceCharging unit unclear	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Allied health assistanceClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Aboriginal or Torres Strait Islander Health Worker assistanceClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Counselling or psychotherapyClinical care · per hour	Weekday$250	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Exercise physiologyClinical care · per hour	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Music therapyClinical care · per hour	Weekday$200	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Direct transportIndependence · per trip	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Indirect transportIndependence · per trip	Weekday$125	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support care managementClinical care · per hour	Weekday$186	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support restorative care managementClinical care · per hour	Weekday$186	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hour	Weekday$115	Outside standard hours$172.50	Saturday$172.50	Sunday$230	Public holiday$287.50
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hour	Weekday$115	Outside standard hours$172.50	Saturday$172.50	Sunday$230	Public holiday$287.50
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hour	Weekday$115	Outside standard hours$172.50	Saturday$172.50	Sunday$230	Public holiday$287.50
Individual social supportIndependence · per hour	Weekday$115	Outside standard hours$172.50	Saturday$172.50	Sunday$230	Public holiday$287.50
Group social supportIndependence · per hour	Weekday$105	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistive technology prescription and clinical supportCharging unit unclear	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home modifications prescription and clinical supportCharging unit unclear	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Flexible respiteIndependence · per hour	Weekday$115	Outside standard hours$172.50	Saturday$172.50	Sunday$230	Public holiday$287.50
Community and centre-based respiteIndependence · per hour	Weekday$115	Outside standard hours$172.50	Saturday$172.50	Sunday$230	Public holiday$287.50
AcupunctureIndependence · per hour	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Art therapyIndependence · per hour	Weekday$220	Outside standard hours—	Saturday—	Sunday—	Public holiday—
ChiropracticsIndependence · per hour	Weekday$220	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Diversional therapyIndependence · per hour	Weekday$220	Outside standard hours—	Saturday—	Sunday—	Public holiday—
OsteopathyIndependence · per hour	Weekday$210	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Remedial massageIndependence · per hour	Weekday$195	Outside standard hours—	Saturday—	Sunday—	Public holiday—

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Kew East. Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with Prompt Care Melbourne

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else Prompt Care Melbourne prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

$0a week in charges

$0 a quarter · $0 a month

Your hours of care will show here

What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

Your quarterly budget

Optional. The amount you want to plan against each quarter. It doesn’t work out your contribution or confirm your funding.

Start your plan

Choose your situation, then add a service.

Add a service and your plan goes with your enquiry.

Services

What they do

Support at Home

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal delivery, Meal preparation

Transport

Direct transport, Indirect transport

Home or community general respite

Community and centre-based respite, Flexible respite

Commonwealth Home Support Programme

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Home or community general respite

Community and centre-based respite, Flexible respite

Service details

Service hoursStandard hours, Outside standard hours, Saturday, Sunday, Public holidays

Reviews

3.8out of 5

34 ratings

Some reviews were originally published on Google.

34 reviews

Gursaran B.

4 months ago

Support at Home Providers

Rated 5 out of 5.

Regina M.

7 months ago

Support at Home Providers

Rated 5 out of 5.

Ashley P.

9 months ago

Support at Home Providers

Rated 5 out of 5.

Deborah V.

9 months ago

Support at Home Providers

Rated 5 out of 5.

Jasmine

9 months ago

Support at Home Providers

I working with them like personal care since 2024, they are respectful, always kind and pay attention to my need and my schedule time. I worked for others company casual but I quit the relation because i didn’t feel comfortable. they’re the best one as support, communication and employee.

Ann B.

9 months ago

Support at Home Providers

Prompt Care package for making my house sparkle with the efficient, caring, hard working, dedicated Cleaner assigned to me has made all the difference to my health and recovery from Back Surgery. I am so grateful for her.

Marilyn S.

10 months ago

Support at Home Providers

I would highly recommend Prompt Care to anyone, their staff are always courteous and responsive to my requests and needs. Special thanks to Jessica who has been a fantastic help.

Pat O.

10 months ago

Support at Home Providers

I would recommend Prompt Care to anyone who needs help at home. I was matched to a very helpful and kind employee who always arrives with a smile and helps me to remain independent in my own home. Her assistance is much appreciated.

Ann D.

10 months ago

Support at Home Providers

Rated 5 out of 5.

Liana D.

10 months ago

Support at Home Providers

I’m a carer at Prompt Care with many years of experience in the Home Care and Aged Care industry, and it is truly an absolute pleasure to work for Prompt Care. They consistently treat both their clients and carers with the utmost respect and care. I would highly recommend Prompt Care to carers seeking home care work, as well as to clients who are looking for a supportive and reliable care provider!!!

Showing 10 of 34 reviews

About and credentials

Service details

LanguagesAmharic, Arabic, Bassa, Cantonese, Chinese, Greek, Hindi, Italian, Japanese, Luganda, Mandarin, Nepali, and more

Health supportDementia

Credentials & details

LanguagesAmharic, Arabic, Bassa, Cantonese, Chinese, Greek, Hindi, Italian, Japanese, Luganda, Mandarin, Nepali, Shona/Chishona, Sinhalese, Somali, Swahili/Ki-Swahili, Tigrinya, Turkish, Urdu, Vietnamese

Location and hours

Where to find them

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Prompt Care Melbourne hasn't listed the suburbs they visit.

Ask them which suburbs they visit.

Source: My Aged Care. Service information last checked 25 July 2026.

Office

Unit 8/796 HIGH StreetKew East VIC 3102

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: yes
Sunday: yes

Standard hours, outside standard hours, weekends and public holidays. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $100 an hour

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Prompt Care Melbourne

Prompt Care Melbourne at a glance

See what you’d pay as a

What help would you like?

Services and specialties

Support at Home

Personal care

Domestic assistance

Nursing care

Meals

Transport

Home or community general respite

Commonwealth Home Support Programme

Domestic assistance

Home or community general respite

Reviews

Sources and updates