My Flex Home Care (My Flex Health International) Reviews & Prices – Support at Home Provider in Perth, WA

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My Flex Home Care (My Flex Health International) at a glance

Based in Perth, WATheir listed address
Offers allied health and therapy35 services listed
Speaks 5 languagesHindi, Italian, Malaysian/Malay/Cocos Malay and more
You'd pay $0 for clinical careSuch as registered nurse clinical care

Pricing

Prices and what you'd pay

My Flex Home Care (My Flex Health International)’s full prices from My Aged Care. Your Support at Home budget pays for services, and you pay a share called a contribution.

What you pay

These are My Flex Home Care (My Flex Health International)’s full prices. With Support at Home, the government pays part of the cost and you pay a share, called a contribution. Services Australia confirms your rates and your provider confirms the amount charged.

You pay nothing towards clinical care such as nursing and personal care. For other services your share is between 5% and 80%, depending on the service and your pension or income.

For example, 2 hours of general house cleaning a week costs $240 at this provider’s weekday price. A full pensioner would pay about $42 of that, and a self-funded retiree without a Commonwealth Seniors Health Card about $192.

Available funding, the lifetime cap and financial hardship can change what you pay. Lower “no worse off” rates apply if, on 12 September 2024, you were receiving a Home Care Package, were on the National Priority System or had been assessed as eligible. Use Add on any service to build a weekly estimate of the charges and your share.

12 of 19 services shown · Estimate uses weekday prices

Published service prices ordered consistently by common family care decisions, category and service.
Service	WeekdayUsed for estimate	Outside standard hoursWeekdays, early or late	Saturday	Sunday	Public holiday
General house cleaningEveryday living · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
Shopping assistanceEveryday living · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
Laundry servicesEveryday living · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
Meal preparationEveryday living · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
GardeningEveryday living · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with home maintenance and repairsEveryday living · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Registered nurse clinical careClinical care · per hourPublished weekday price changed from $160 to $180 between our checks on 25 July and 5 October 2026.	Weekday$180	Outside standard hours$201.60	Saturday$270	Sunday$315	Public holiday$360
Enrolled nurse clinical careClinical care · per hourPublished weekday price changed from $140 to $150 between our checks on 25 July and 5 October 2026.	Weekday$150	Outside standard hours$168	Saturday$225	Sunday$262.50	Public holiday$300
Nursing assistant clinical careClinical care · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
PhysiotherapyClinical care · per hourPublished weekday price changed from $185 to $195 between our checks on 25 July and 5 October 2026.	Weekday$195	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Direct transportIndependence · per trip	Weekday$95	Outside standard hours$114	Saturday$142.50	Sunday$166.25	Public holiday$190
Indirect transportIndependence · per trip	Weekday$95	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Home support care managementClinical care · per hour	Weekday$150	Outside standard hours—	Saturday—	Sunday—	Public holiday—
Assistance with self-care and activities of daily livingClinical care from 1 Oct 2026 · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
Assistance with self-administration of medicationsClinical care from 1 Oct 2026 · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
Continence management (non-clinical)Clinical care from 1 Oct 2026 · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
Individual social supportIndependence · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
Flexible respiteIndependence · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240
Community and centre-based respiteIndependence · per hourPublished weekday price changed from $105 to $120 between our checks on 25 July and 5 October 2026.	Weekday$120	Outside standard hours$134.40	Saturday$180	Sunday$210	Public holiday$240

About typical prices

Under each weekday price, the arrow and amount compare it with the typical published price for the same service, priced the same way. Select the amount to see the usual range, which is the middle half of the prices providers publish.

Typical prices from

Typical prices here come from providers within 50 km of Perth. Each comes from at least 10 organisations, using prices checked between 25 July 2026 and 5 October 2026.

Plan your care with My Flex Home Care (My Flex Health International)

Choose services and how often you’d like them. We’ll work out the cost from their published prices, what you’d pay, and how much of your budget it uses.

Prices from My Aged Care, source checked 5 October 2026

What help would you like?

Pick a service to see what it costs each week, what you’d pay and how much of your budget it uses. You can change the hours and how often at any time.

One from each kind of care. Everything else My Flex Home Care (My Flex Health International) prices is in the list above.

Weekday prices unless you choose another day for a service; greyed-out days have no published price. A planning estimate, not a quote: the provider confirms prices and availability. Quarterly figures use a 13-week planning period.

Services Australia confirms your contribution rates and your provider confirms the amount charged. Available Support at Home funding, the lifetime cap and financial hardship may change what you pay. We don’t save your answers about your situation.

Your estimate

$0a week in charges

$0 a quarter · $0 a month

Your hours of care will show here

What you’d pay

Choose your situation to see what you’d pay. Clinical care is free for everyone; for everyday living and independence you pay a share set by Services Australia.

Your quarterly budget

Optional. The amount you want to plan against each quarter. It doesn’t work out your contribution or confirm your funding.

Start your plan

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Add a service and your plan goes with your enquiry.

Services

What they do

Personal care

Assistance with self-administration of medications, Assistance with self-care and activities of daily living, Continence management (non-clinical)

Domestic assistance

General house cleaning, Laundry services, Shopping assistance

Nursing care

Enrolled nurse clinical care, Nursing assistant clinical care, Nursing care consumables, Registered nurse clinical care

Meals

Meal preparation

Transport

Direct transport, Indirect transport

Home or community general respite

Community and centre-based respite, Flexible respite

Service details

DeliveryFace-to-face, Phone

Service hoursStandard hours, Outside standard hours, Saturday, Sunday, Public holidays

Reviews

3.1out of 5

35 ratings

Some reviews were originally published on Google.

35 reviews

Andrew N.

20 July 2026

Rated 5 out of 5.

Susan L.

6 July 2026

Rated 1 out of 5.

Ranjana T.

26 March 2026

When I called about the job vacancy, I received a good response. However, I haven’t started the work or services yet, but as far as I feel, it seems good.

Tiana W.

17 February 2026

Horrible company to work for with no compassion. Hire you on a casual basis and then remove all shifts and ignore communication after all medical certification/ off work Dr letters have been provided. Wouldn't recommend working for them or using their services for yourself or loved ones.

Carole R.

18 September 2025

My mother is 90 years of age, insulin dependent diabetic but, because she has Parkinson's tremors, she can't self-administer her insulin. She is DVA, so she has MyFlex as a care provider. They are supposed to go to her home and administer her insulin every day but have let us down on more than one occasion. Today they informed us she would not get her insulin tomorrow because they don't have the staff. No help was offered in finding a solution to that problem. My mother lives far from us (her choice) so home nursing care is essential. When I called to discuss this, their attitude was "we can't do it and that's that". The woman at MyFlex told my husband that the situation was our fault because my mother's care was our responsibility and we dumped it on them instead (yes, she really said that). She was extremely rude and no empathy whatsoever. We did not "dump" the responsibility on them. We've invited Mum to move in with us but until now she refused to do so. I have lodged a formal complaint with DVA and intend to take this matter further. I do not recommend this company. The actual care workers are great - but the administrators are appalling.

Fredrick R.

18 September 2025

They called to say they could not turn up to give my insulin dependent relative their insulin injection and told me that I would need to sort it out. When I told them that was their job, and it was appalling that they would just not turn up. The Myflex rep said that I "chose to dump the responsibility of my relative on someone else." I hope that they really do record the calls. Total lack of care and responsibility.

Lorenza C.

1 August 2025

Call centre now in India so impossible to speak to someone locally. Spoke to someone in the office called Adil who said he is second in charge to the CEO now - he was rude and had no home care experience or understanding and was unable to answer our questions - so have cancelled services and going else where to a local company. Other friends are going to do the same. Also - Our Support Worker said she had never even been in the office and recruiting is all done online and the induction is via a video.

Fortuna S.

27 July 2024

Rated 5 out of 5.

Pralad K.

27 July 2024

Rated 4 out of 5.

Mesele M.

27 July 2024

Rated 4 out of 5.

Showing 10 of 35 reviews

About and credentials

Service details

LanguagesHindi, Italian, Malaysian/Malay/Cocos Malay, Mandarin, Vietnamese

Health supportDementia

Credentials & details

LanguagesHindi, Italian, Malaysian/Malay/Cocos Malay, Mandarin, Vietnamese

Location and hours

Where to find them

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My Flex Home Care (My Flex Health International) hasn't listed the suburbs they visit.

Ask them which suburbs they visit.

Source: My Aged Care. Service information last checked 25 July 2026.

Office

27 BREWER StreetPerth WA 6000

Directions

When they provide care

From My Aged Care

Monday: yes
Tuesday: yes
Wednesday: yes
Thursday: yes
Friday: yes
Saturday: yes
Sunday: yes

Standard hours, outside standard hours, weekends and public holidays. Exact times aren’t published.

Sources and updates

Information about this provider comes from My Aged Care, Reviews originally published on Google. Dates are shown with the facts they apply to.

From $120 an hour

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My Flex Home Care (My Flex Health International)

My Flex Home Care (My Flex Health International) at a glance

See what you’d pay as a

What help would you like?

Services and specialties

Personal care

Domestic assistance

Nursing care

Meals

Transport

Home or community general respite

Reviews

Sources and updates