Scalabrini Village Chipping Norton Reviews – Aged Care Home, NSW

Scalabrini Village Chipping Norton Reviews – Aged Care Home, NSW | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Scalabrini Village Chipping Norton in the 2026 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 69% · Most of the time 24% · Some of the time 7% · Never 0%93 in 100
Do you feel safe here?Always 93% · Most of the time 7% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 52% · Most of the time 41% · Some of the time 7% · Never 0%93 in 100
Do you get the care you need?Always 76% · Most of the time 24% · Some of the time 0% · Never 0%100 in 100
Do staff know what they are doing?Always 31% · Most of the time 62% · Some of the time 7% · Never 0%93 in 100
Are you encouraged to do as much as possible for yourself?Always 66% · Most of the time 24% · Some of the time 7% · Never 3%90 in 100
Do staff explain things to you?Always 17% · Most of the time 48% · Some of the time 34% · Never 0%65 in 100
Do you like the food here?Always 31% · Most of the time 24% · Some of the time 41% · Never 3%55 in 100
Do staff follow up when you raise things with them?Always 69% · Most of the time 28% · Some of the time 3% · Never 0%97 in 100
Are staff kind and caring?Always 66% · Most of the time 31% · Some of the time 0% · Never 3%97 in 100
Do you have a say in your daily activities?Always 79% · Most of the time 17% · Some of the time 0% · Never 3%96 in 100
How likely are you to recommend this residential aged care home to someone?93 in 100

Reviews from families and visitors3.9from 8 reviewsRead the reviews

3.9out of 5

8 ratings

Some reviews were originally published on Google.

8 reviews

Amel B.

22 June 2026

With All My respect Towards The Staff They Are very Nice And Very Caring, But They Need Way More Staff Because Having 2 Staff In the Evening Is Really Not Enough For 22 Elders, They need To add More Staff But they are not willing to pay money. My Mother Has been waiting in the bathroom For More Than 10 Minutes So she can get out. and get placed on her Bed But The staff Was Busy With Another One of the residents And There Where 3 Other residents waiting, when you talk to the management They Dont Do Anything.

Cecilia D.

18 December 2023

Great place, lovely staff, very clean, good food, lovely gardens and chapel. Highly recommended.

Al V.

12 February 2022

I’m visiting my dad who has dementia and in care here; I haven’t seen him for years as I live overseas and due to covid I haven’t been able to come home to Australia to see him. The staff here have been amazing and really great. Special mention to the staff in Vivaldi house for taking great care of my dad.

Joey331

29 September 2020

Clean facility and manicured grounds but look beneath the facade at the management and staff issues. Lack of proper training and follow through. Severe shortage of caring experienced staff especially at vital night time shifts when no management is around. Spiritual assistance and other social programmes are a key standout. Overall a good facility but important issues to deal with and do better for our frail aged and vulnerable.Food is exceptional but this is not the most important factor for care.

Izzy O.

16 September 2019

Thank you for the warm welcome for my mum and myself. My mum feels at home Sue Hope was amazing and the staff. Sister Jade made mum laugh with her jokes speaking our dialects Bisaya it was great. Food and the place are clean. Environment is safe.

Robert F.

21 July 2018

We are just starting to look at places now for our Parents, this place is very nice.

Frank A.

17 April 2018

I express my gratitude and appreciation to the village manager, care manager, RN's and all care staff, for their ongoing care and loving support their display.

Donald

17 March 2018

Beautiful nursing home. Full of Italians but my aussie grandparents who have been married 60years really love it here. The staff are very welcoming.

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Staff behaviour/conduct
Clinical care
Food and catering

Most complaints were about

Personal care
Clinical care
Food and catering

The main improvements made were in

Personal care
Food and catering
Clinical care

Some reviews were originally published on Google.

8 reviews

Amel B.

22 June 2026

Cecilia D.

18 December 2023

Great place, lovely staff, very clean, good food, lovely gardens and chapel. Highly recommended.

Al V.

12 February 2022

Joey331

29 September 2020

Izzy O.

16 September 2019

Robert F.

21 July 2018

We are just starting to look at places now for our Parents, this place is very nice.

Frank A.

17 April 2018

I express my gratitude and appreciation to the village manager, care manager, RN's and all care staff, for their ongoing care and loving support their display.

Donald

17 March 2018

Beautiful nursing home. Full of Italians but my aussie grandparents who have been married 60years really love it here. The staff are very welcoming.

Scalabrini Village Chipping Norton

At a glance

Where it does well7

Worth asking about3

Room types at Scalabrini Village Chipping Norton

About the home

What residents and families say

Feedback the home reported

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Scalabrini Village Chipping Norton

Costs at Scalabrini Village Chipping Norton

Health results

Staff and care time

A registered nurse on site, day and night

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