My mum has been here for 7 months now. The decision was taken out of our hands as she needed 24 hr care and supervision. Although we did our research, you still worry. It was a stressful and anxious time for us all however, we are so glad we chose George’s Manor. Mum is very happy, she refers to the staff as her family and has formed great bonds with other residents (and in some cases, their families). She has a quality of life she did not have when she was living alone or with us. Her days are filled with activities and company and I laugh when I call her and she tells me “I’ve been out all day and just got home” the fact she refers to her room as home says a lot. It is clean and comfortable with all that she requires. All staff are attentive, compassionate and have a great caring rapport with residents. They genuinely care. They also remember & know who we are and make us feel so welcomed. Kate at reception is second to none. Her smile, happy, friendly demeanour & genuine care is unmatched, nothing is ever a bother and mum loves her cuddles! Dr visits, medications, well being, safety and comfort are all taken care of and there is great communication with the family. The food is lovely and mum has put on much needed weight. There are lovely outdoor terraces, coffee facilities and an events room families can enjoy as well as an on sight hairdresser for residents. I can not speak more highly of George’s Manor.
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