DP
Dale P.
20 December 2024Rated 5 out of 5.
Loading the aged care home
8 Homestead Avenue, Collaroy NSW 2097
Deposits (RAD) $600,000 to $650,000
Daily payments (DAP) $138.58 to $150.12 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $600,000
DAP $138.58 a day
CATEGORY 2 - Inward facing single room with ensuiteRAD $650,000
DAP $150.12 a day
CATEGORY 1 - Outward facing single room with ensuitePrices as the facility states them. Confirm current prices and fees with the facility.
Pacific Lodge Aged Care Centre, run by The Salvation Army Aged Care, is a welcoming and inclusive centre and community. The Centre has spacious interiors with free-flowing indoor and outdoor communal areas, such as sunrooms, lounge rooms and television rooms, a spacious and tranquil sensory garden, plus tea and coffee facilities. Qualified and compassionate staff are dedicated to providing the best care and upholding The Salvation Army's values of integrity, respect, diversity and collaboration. Services include 24-hour permanent residential care, respite (short-term) care, palliative care and specialised mental and behavioural health support. Other features include spacious and light-filled single rooms, freshly prepared meals cooked onsite, vegetable patch, exercise and wellbeing programs, visiting health specialists and pastoral and chaplaincy services.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Pacific Lodge Aged Care Plus Centre in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated January 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Pacific Lodge Aged Care Plus Centre met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Ensuite bathroom, Overbed table, Furnished room
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
8 Homestead Avenue, Collaroy NSW 2097
Visits are by arrangement with the home. Call Pacific Lodge Aged Care Plus Centre to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 33 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Pacific Lodge Aged Care Plus Centre reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
8 Homestead Avenue, Collaroy NSW 2097.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
My mother has been a resident of Pacific Lodge for the past 3 years. Whilst there has been some positive improvements at this facility, there is a way to go. Increased manual handling for all care staff and clear concise communication for dementia residents,, more frequent live entertainment (covid allowing) and better training for staff and management of the lazy staff. Overall, the staff are kind and caring and some key staff are very professional and keep the place running, however, this is not across all streams of the facility and needs to be cross section of staff with adequate training to improve my rating.
My mother lives in Pacific Lodge Aged Care centre and she is well cared for by caring, dedicated staff. It is a very modern, clean facility, well run and the management has very good listening skills and acts on all requests and questions.
Rated 5 out of 5.
Rated 4 out of 5.