SF
Simply F.
26 July 2025Rated 5 out of 5.
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333 Borella Road, East Albury NSW 2640
Deposits (RAD) $375,000 to $575,000
Daily payments (DAP) $86.61 to $132.80 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $525,000
DAP $121.25 a day
Heritage Rooms (Single room + private ensuite)RAD $575,000
DAP $132.80 a day
Borella Suites (Single room + ensuite)RAD $575,000
DAP $132.80 a day
Murray Rooms (Single room + private ensuite)Prices as the facility states them. Confirm current prices and fees with the facility.
Offering sweeping district views and conveniently located, Borella House can accommodate 66 residents in single rooms with ensuite bathrooms. All rooms are air conditioned and many offer access to either a private balcony or garden terrace. With a reputation for excellent care and fabulous food, Borella House is a small and friendly rural service that is an integral part of the local area. Borella has a relaxed and welcoming atmosphere that helps to create a great sense of community and belonging for residents, families and staff.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Borella House in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated July 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Borella House met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Bedside table, Built in wardrobe, Ensuite bathroom, Overbed table
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
333 Borella Road, East Albury NSW 2640
Visits are by arrangement with the home. Call Borella House to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 11 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Borella House reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
333 Borella Road, East Albury NSW 2640.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
I cannot thank the team of Borella house in Albury enough for the care, support and help that they showed and gave dad. Dad enjoyed living there and just loved all the team and had fun and laughs with them all. The communication from the team to us was just fantastic and could not have asked for better. Dad was admitted to Borella house 2023 and was looked after so very well during his living there. In the last days of dad's life really proved how good the team at Borella where. Nothing was to much trouble and all the staff where unbelievable, the support and care they gave dad was incredible, and that was extended out to us. Thank you team Borella for everything . It meant the world to dad and us. Thankyou so much for caring, supporting and helping dad so much it was greatly appreciated. Kind regards Karen, Darren and Jasmine xxx
Rated 5 out of 5.
Rated 5 out of 5.
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Rated 4 out of 5.
Rated 5 out of 5.
It was good exploring for the direction to the facility but unfortunate I didn't manage to Visit my Friend who happened to pass on the day I was to see her. Otherwise, thanks for the care She got at MACS Borella house for the last four years since 2018. The Geelong one in Victoria.
Showing 10 of 29 reviews