138 Lake Road, Elermore Vale NSW 2287
Deposits (RAD) $500,000 to $650,000
Daily payments (DAP) $115.48 to $150.12 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Based in the heart of the Newcastle’s western suburbs, Uniting Koombahla Elermore Vale is a nurturing and supportive residential aged care home. We offer round-the-clock comfort that’s tailored to suit you, including clinical and allied health services, full-time nursing care, and specialist dementia support. By taking the time to develop a close relationship with you, we give you the power to shape your own life and create your “normal” – so you feel safe, comfortable and at home. We honour your desire to express who you are, and make your own decisions about the support you receive and how you contribute to your community.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Uniting Koombahla Elermore Vale in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated November 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Uniting Koombahla Elermore Vale met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Ensuite bathroom, Overbed table, Pleasant decor, Built in wardrobe, Furnished room, Cooling and heating
Uniting Church faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
138 Lake Road, Elermore Vale NSW 2287
Visits are by arrangement with the home. Call Uniting Koombahla Elermore Vale to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 44 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Uniting Koombahla Elermore Vale reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
138 Lake Road, Elermore Vale NSW 2287.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
I'm part of the PCYC brass band that's played here in the first week of December every year and it's an honour and a privilege to do so. the staff are so welcoming and so are the residents. from the bottom of my heart thank you all so much
My mum has been in the facility for about three weeks now and I couldn't have found a better place for her. The place is amazing, everyone that works there are absolutely beautiful. To see the smile on my mums face everyday is absolutely. Beautiful, Highly recommend this place, absolutely fantastic ❤️
These guy's are amazing respectful, patient, caring I'm not sure how else to describe the amazing team that work there. They are worth more than what they are paid. The compassion they showed my dad was amazing. Could not fault a thing. Beautiful amazing place and the best staff I've ever meer.
Rated 5 out of 5.
Rated 1 out of 5.
Rated 1 out of 5.
I would not send my loved ones here due to the fact that they were very under staffed and they do not inform on any medical issues at all very poor communication on what actual happens there to ur loved one while they are in there they go in there fine and they come home and ending up going to the hospital with dehydration and kidney failure i wouldnt wish this on anyone PLEASE STAY AWAY FROM THIS PLACE
Rated 5 out of 5.
Rated 5 out of 5.
Rated 4 out of 5.
Showing 10 of 34 reviews
