Estia Erina was on my shortlist for my mum. I already had some familiarity with the home through my daughter’s school excursion and knew a few of the staff. Michelle and the team were genuinely friendly and welcoming, the facility was clean, and residents appeared well cared for. When I arrived, residents were enjoying happy hour drinks, which created a really lovely, upbeat atmosphere. My mum was fortunate to be offered a place but in the end we chose a facility closer to home, as Estia Erina was about 40 minutes away. Throughout the whole process, Michelle (Client Services Officer) was always professional, understanding and considerate. As someone who works in the aged care industry, I was also reassured to see that after the transition from Aurrum to Estia there was strong staff retention and that the facility continued to deliver a high standard of care.