AW
Ann W.
26 May 2026Rated 5 out of 5.
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42 Cumberland Road, Greystanes NSW 2145
Deposits (RAD) $395,000 to $575,000
Daily payments (DAP) $91.23 to $132.80 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Estia Health Merrylands is a spacious, welcoming home on a residential street in Greystanes, less than 15 minutes to the centre of Parramatta. It is close to public transport and local conveniences including shops, cafes and medical services. The home offers single and companion rooms, for couples wishing to live together, and many rooms have views of the gardens or courtyard. Residents enjoy spacious and comfortable living areas, a hairdressing salon and a chapel with regular services. Outside, the landscaped gardens and courtyard have raised beds tended to by keen residents, and barbeque areas. The onsite chef and team cook fresh daily to meet residents’ preferences. The activities and excursions program is tailored to meet residents’ interests.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Estia Health Merrylands in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated March 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Estia Health Merrylands met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Furnished room, Built in wardrobe, Pleasant decor, Ensuite bathroom
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
42 Cumberland Road, Greystanes NSW 2145
Visits are by arrangement with the home. Call Estia Health Merrylands to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 47 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Estia Health Merrylands reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
42 Cumberland Road, Greystanes NSW 2145.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Fantastic staff who are caring and do their best for their aged clients. Premises are clean and spacious. The Customer Service Officer is knowledgeable and very helpful and made the transition from home to Aged care as easy as possible. My real measure is to find that my mum's health has improved.
Rated 5 out of 5.
Rated 1 out of 5.
The care my elderly father received at Estia Merrylands was in the excellent range. Professional & personal care by management, nursing, social & wellbeing, kitchen & cleaning staff was 1st class. Communication to our family regarding Dad's health was always consistent. We had complete trust & confidence Dad was in the right place for his needs. Once Dad had settled, it was a happy place.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
I found it very difficult to find a Nursing Home that would be a good home for my stroke victim husband. Most of the places I visited you would not put your dog in. Estia Merrylands was my saviour! As soon as you walk in you are warmly welcomed and the front desk secretary always greets you with a smile. The place is spotlessly clean and there are no repugnant smells in any of the rooms. The residents are showered and dressed everyday. The residents who can, go out on the bus on lunch outings and there is even wheelchair walks. Exercises are held every day and birthday celebrations include all residents in the area of birthday person. There is a lovely alcove where residents and their visitors can sit and have lunch and coffee and tea is available for all visitors. Large heaters keep you warm in winter and fans are there for summer. The nurses, in fact all staff, go out of their way to help you and the resident. I am sad that I leave my husband after each visit by I leave knowing he is in excellent hands. Thank you Lynette and team ❤️
Showing 10 of 27 reviews