DG
Debbie G.
26 August 2025My mother was a resident at Killarney vale care community for almost 5 years. While the care she received in the first few years was outstanding things changed when the majority of beautiful staff left one by one. The care and support dropped off significantly. My mother passed away in July and I am quite amazed and saddened that I didn’t receive a phone call or even a card to express sympathy from anyone at the home. It feels as if my mother wasn’t seen or bothered about once she was gone. I have received apology phone calls and msg once I emailed my concern, but it’s too late for excuses after the fact. At this emotional time of losing a parent who was a resident for so long, Killarney Vale Care Community neglected to CARE.