LL
Leah L.
23 July 2026Rated 5 out of 5.
Loading the aged care home
300 Range Road, Mittagong NSW 2575
Deposits (RAD) $600,000 to $750,000
Daily payments (DAP) $138.58 to $173.22 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $600,000
DAP $138.58 a day
Shared Double RoomRAD $750,000
DAP $173.22 a day
Premium Single RoomPrices as the facility states them. Confirm current prices and fees with the facility.
Abbey House is a 143 bed nursing home in the Southern Highlands town of Mittagong. This amazing home provides a standard of accommodation second to none and program of activities that enables residents to enjoy the Southern Highlands lifestyle.Perched on the crest of a hill overlooking lush pastures, residents wake to the sounds of warbling birds and grazing cows. Abbey House has been recently rebuilt by Thompson Health Care to offer luxurious accommodation and additional services, as well as take advantage of the famed Southern Highlands climate. The entrance features a magnificent life size bronze of St Frances of Assisi, surrounded by his beautiful animals. Cast in Italy, it is one of only 12 in the world, and the only one not located in church grounds. Abbey House boasts an in house coffee shop, chapel, cinema room, library and much more. It offers all the comforts of home with the convenience of 24 hour registered nursing care.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Abbey House Aged Care in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2024
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Abbey House Aged Care met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $19 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Pleasant decor, Bedside table, Furnished room, Cooling and heating
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
300 Range Road, Mittagong NSW 2575
Visits are by arrangement with the home. Call Abbey House Aged Care to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 49 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Abbey House Aged Care reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
300 Range Road, Mittagong NSW 2575.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Abbey House is the place of residence for a dear elderly friend of mine . In all respects , I believe that the staff and my friend are very suited in every way . The resident is very happy and enjoys every day. I am at Abbey House visiting my friend on a daily basis and she praises staff and care with excellence . We are all a happy "family ".
This place is not for everyone. Management has hired many family members, and more attention should be given to resident care and fair staffing practices.
Poor care of my elderly neighbour who died in that nursing home about six months pf being there. My friend and I visited and we felt that more better care of her could have been done.
poor hygiene and lack of infection control measures in this nursing home is indeed a critical concern. This facility continually fails to implement proper hygiene and infection control measures, it has lead to repeated outbreaks of COVID-19, significantly endangering the lives of elderly residents.
Rated 4 out of 5.
Showing 10 of 27 reviews