Uniting Locke Haven Petersham Reviews – Aged Care Home, NSW

Uniting Locke Haven Petersham Reviews – Aged Care Home, NSW | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Uniting Locke Haven Petersham in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 69% · Most of the time 31% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 69% · Most of the time 31% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 54% · Most of the time 38% · Some of the time 8% · Never 0%92 in 100
Do you get the care you need?Always 85% · Most of the time 15% · Some of the time 0% · Never 0%100 in 100
Do staff know what they are doing?Always 46% · Most of the time 46% · Some of the time 8% · Never 0%92 in 100
Are you encouraged to do as much as possible for yourself?Always 77% · Most of the time 15% · Some of the time 8% · Never 0%92 in 100
Do staff explain things to you?Always 46% · Most of the time 15% · Some of the time 31% · Never 8%61 in 100
Do you like the food here?Always 38% · Most of the time 46% · Some of the time 15% · Never 0%84 in 100
Do staff follow up when you raise things with them?Always 54% · Most of the time 38% · Some of the time 8% · Never 0%92 in 100
Are staff kind and caring?Always 77% · Most of the time 23% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 85% · Most of the time 15% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?92 in 100

Reviews from families and visitors4.8from 8 reviewsRead the reviews

4.8out of 5

8 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Choice and dignity (including lifestyle and activities)
Food and catering
Communication and consultation

Most complaints were about

Food and catering
Physical environment (including cleaning)
Communication and consultation

The main improvements made were in

Food and catering
Physical environment (including cleaning)
Communication and consultation

Uniting Locke Haven Petersham

At a glance

Where it does well9

Worth asking about3

Room types at Uniting Locke Haven Petersham

About the home

What residents and families say

Feedback the home reported

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Uniting Locke Haven Petersham

Costs at Uniting Locke Haven Petersham

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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