Stanmore Place Care Community Reviews – Aged Care Home, NSW

Stanmore Place Care Community Reviews – Aged Care Home, NSW | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Stanmore Place Care Community in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 36% · Most of the time 43% · Some of the time 21% · Never 0%79 in 100
Do you feel safe here?Always 57% · Most of the time 36% · Some of the time 7% · Never 0%93 in 100
Is this place well run?Always 36% · Most of the time 43% · Some of the time 14% · Never 7%79 in 100
Do you get the care you need?Always 36% · Most of the time 43% · Some of the time 21% · Never 0%79 in 100
Do staff know what they are doing?Always 21% · Most of the time 57% · Some of the time 21% · Never 0%78 in 100
Are you encouraged to do as much as possible for yourself?Always 43% · Most of the time 36% · Some of the time 7% · Never 14%79 in 100
Do staff explain things to you?Always 29% · Most of the time 29% · Some of the time 29% · Never 14%58 in 100
Do you like the food here?Always 43% · Most of the time 43% · Some of the time 14% · Never 0%86 in 100
Do staff follow up when you raise things with them?Always 43% · Most of the time 21% · Some of the time 29% · Never 7%64 in 100
Are staff kind and caring?Always 36% · Most of the time 57% · Some of the time 7% · Never 0%93 in 100
Do you have a say in your daily activities?Always 57% · Most of the time 43% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?64 in 100

Reviews from families and visitors5.0from 4 reviewsRead the reviews

5.0out of 5

4 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Staff behaviour/conduct
Food and catering
Social and domestic assistance

Most complaints were about

Protection from abuse
Food and catering
Staff behaviour/conduct

The main improvements made were in

Personal care
Clinical care
Physical environment (including cleaning)

Stanmore Place Care Community

At a glance

Where it does well6

Worth asking about3

Room types at Stanmore Place Care Community

About the home

What residents and families say

Feedback the home reported

Care and daily life

Food

Facilities

Visit Stanmore Place Care Community

Costs at Stanmore Place Care Community

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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