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Calvary St Joseph's Retirement Community

240 Maitland Road, Sandgate NSW 2304

Aged care home4.2 (25 reviews)Government rating 3 out of 5

Deposits (RAD) $215,000 to $370,000

Daily payments (DAP) $49.66 to $85.45 a day

Prices as the facility states them. Confirm current prices and fees with the facility.

Government rating updated June 2026

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At a glance

The Australian Government’s published results for this home

Updated June 2026

Government rating: 3out of 5

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Acceptable

Oct–Dec 2025

Registered nurse

24/712 of 12 monthsJul 2025 to Jun 2026

Care each day

225minBelow its 230 targetOct–Dec 2025

Would recommend

87in 1002025 survey

Where it does well5

Residents’ experienceRated Good, 4 out of 5 · 2025 survey
ComplianceRated Good, 4 out of 5 · Rated Jun 2026
Food$17 a resident a day, above the $16 average · Jan–Mar 2026
Pressure injuriesFewer than the national figure · Oct–Dec 2025
FallsFewer than the national figure · Oct–Dec 2025

Worth asking about6

Quality measuresRated 1 out of 5, Significant improvement needed · Oct–Dec 2025
Falls with a major injuryMore than the national figure · Oct–Dec 2025
Unplanned weight lossMore than the national figure · Oct–Dec 2025
Restrictive practicesMore than the national figure · Oct–Dec 2025
Nine or more medicinesMore than the national figure · Oct–Dec 2025
Antipsychotic medicinesMore than the national figure · Oct–Dec 2025

Compared only with the government’s own targets, averages and national figures.

See every result

Rooms and prices

Room types at Calvary St Joseph's Retirement Community

These are room types, not confirmed vacancies. Ask the home which rooms are free right now.

Room typeSizeBathroomRefundable deposit (RAD)Daily payment (DAP)

Quad Companion - 4 Bed - Shared BathroomSingle room + no bathroom or ensuite · 1 person46.4 m²Not listed$215,000$49.66 a day

Companion - Double Room - Shared BathroomShared room + no bathroom or ensuite · 2 people18 m²Not listed$300,000$69.29 a day

Companion Ensuite - Double Room - Shared EnsuiteShared room + shared bathroom · 2 people18 m²Shared$340,000$78.53 a day

Standard Shared - Single Room - Shared BathroomSingle room + no bathroom or ensuite · 1 person13.85 m²Not listed$340,000$78.53 a day

St Joseph's - Single Room - Shared EnsuiteSingle room + shared bathroom · 1 person13.85 m²Shared$360,000$83.15 a day

Standard - Single Room - EnsuiteSingle room + ensuite · 1 person13.85 m²Ensuite$370,000$85.45 a day

RAD $215,000
DAP $49.66 a day
Quad Companion - 4 Bed - Shared Bathroom
- 1 person
- 46.4 m²
RAD $300,000
DAP $69.29 a day
Companion - Double Room - Shared Bathroom
- 2 people
- 18 m²
RAD $340,000
DAP $78.53 a day
Companion Ensuite - Double Room - Shared Ensuite
- 2 people
- 18 m²
- Shared bathroom
RAD $340,000
DAP $78.53 a day
Standard Shared - Single Room - Shared Bathroom
- 1 person
- 13.85 m²
RAD $360,000
DAP $83.15 a day
St Joseph's - Single Room - Shared Ensuite
- 1 person
- 13.85 m²
- Shared bathroom
RAD $370,000
DAP $85.45 a day
Standard - Single Room - Ensuite
- 1 person
- 13.85 m²
- Private ensuite

Prices as the facility states them. Confirm current prices and fees with the facility.

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Calvary St Joseph's Retirement Community in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 71% · Most of the time 29% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 79% · Most of the time 21% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 17% · Most of the time 71% · Some of the time 8% · Never 4%88 in 100
Do you get the care you need?Always 63% · Most of the time 33% · Some of the time 4% · Never 0%96 in 100
Do staff know what they are doing?Always 38% · Most of the time 54% · Some of the time 4% · Never 4%92 in 100
Are you encouraged to do as much as possible for yourself?Always 83% · Most of the time 13% · Some of the time 4% · Never 0%96 in 100
Do staff explain things to you?Always 38% · Most of the time 42% · Some of the time 21% · Never 0%80 in 100
Do you like the food here?Always 17% · Most of the time 42% · Some of the time 38% · Never 4%59 in 100
Do staff follow up when you raise things with them?Always 50% · Most of the time 38% · Some of the time 13% · Never 0%88 in 100
Are staff kind and caring?Always 88% · Most of the time 8% · Some of the time 4% · Never 0%96 in 100
Do you have a say in your daily activities?Always 67% · Most of the time 21% · Some of the time 13% · Never 0%88 in 100
How likely are you to recommend this residential aged care home to someone?87 in 100

Reviews from families and visitors4.2from 25 reviewsRead the reviews

4.2out of 5

25 ratings

Quality

How the home is rated

The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.

3out of 5Acceptable

Overall rating, published June 2026

The 4 parts of the rating

Residents’ experience
What residents told an independent survey team about their care.
2025 survey
4 out of 5Good
Compliance
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated June 2026
4 out of 5Good
Staffing
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
1 out of 5Significant improvement needed
Quality measures
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
1 out of 5Significant improvement needed

What the stars mean

Excellent
Good
Acceptable

The ratings are the government’s, as published for this home.

Daily life

Care and daily life

Permanent care
Respite care

Food

Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.

In the rooms: Overbed table

Visit

Visit Calvary St Joseph's Retirement Community

Address
240 Maitland Road, Sandgate NSW 2304

Visits are by arrangement with the home. Call Calvary St Joseph's Retirement Community to arrange a time.

Get directions

Costs

Costs at Calvary St Joseph's Retirement Community

Refundable deposit (RAD): $215,000 to $370,000
Daily payment (DAP): $49.66 to $85.45 a day
Basic daily fee: Everyone pays it, for meals, cleaning, laundry and utilities.
Contributions based on your means: Depend on your income and assets. Use the fee estimator (opens in a new tab)
Higher everyday living fee: Optional, for extra services. A home can only ask you to agree to it after you move in.

Prices as the facility states them. Confirm current prices and fees with the facility.

Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)

Health

Health results

Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.

Residents with a pressure injuryPressure injuries0 in 100Fewer than the national figure
Residents with a restrictive practiceRestrictive practices46 in 100More than the national figure
Residents with unplanned weight lossUnplanned weight loss16 in 100More than the national figure
Residents who had a fallFalls and major injury29 in 100Fewer than the national figure
Residents who had a fall with a major injuryFalls and major injury5 in 100More than the national figure
Residents taking 9 or more medicinesMedicines53 in 100More than the national figure
Residents given an antipsychotic medicineMedicines14 in 100More than the national figure

What each result meansShow

Pressure injuriesDamage to the skin and the tissue under it, caused by pressure or rubbing, often over bony areas like hips and heels.
Restrictive practicesAny action that limits a person’s rights or freedom of movement. It should only ever be a last resort. This measure doesn’t count medicines.
Unplanned weight lossLosing weight without trying, which can lead to other health problems.
Falls and major injuryA major injury means a broken bone, a dislocated joint or a serious head injury.
MedicinesTaking 9 or more medicines at once, and antipsychotic medicines. Antipsychotics given for a diagnosed psychosis aren’t counted.

Each result is the share of the home’s residents, compared with the national figure the government publishes.

Staff

Staff and care time

Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.

All care, from nurses and care workers225 minutes · target 230

5 minutes under its target

Care from registered nurses44 minutes · target 45

1 minutes under its target

That’s 3 hours 45 minutes of care a resident a day, on average.

A registered nurse on site, day and night

Homes must have a registered nurse on site 24 hours a day, 7 days a week. Calvary St Joseph's Retirement Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.

Jul: on site 24/7
Aug: on site 24/7
Sep: on site 24/7
Oct: on site 24/7
Nov: on site 24/7
Dec: on site 24/7
Jan: on site 24/7
Feb: on site 24/7
Mar: on site 24/7
Apr: on site 24/7
May: on site 24/7
Jun: on site 24/7

Next steps

Moving into an aged care home, step by step

It can feel like a lot. These are the steps most families go through, in order.

Get an aged care assessmentIt decides whether you can move into an aged care home, and it’s free. You must be 65 or older (50 or older for Aboriginal and Torres Strait Islander people, or people who are homeless or at risk of it).Apply online (opens in a new tab), or call My Aged Care on 1800 200 422
Have a means assessmentServices Australia looks at your income and assets to work out what you’ll pay. Your money doesn’t affect whether you can move in.Use the fee estimator (opens in a new tab)
Visit and compare homesAsk to see the room types and the shared spaces.
Apply to the homes you likeEach home has its own application. Ask when a room might be free.
Agree your costs in writingBefore you move in, the home sets out your room price and fees in an agreement for you to sign. Take your time, and ask someone you trust to read it with you.

Free help from the government
Call My Aged Care on 1800 200 422

Location

240 Maitland Road, Sandgate NSW 2304.

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Next step

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5

4

3

2

1

Some reviews were originally published on Google.

25 reviews

GR

Gemma R.

26 January 2026

Rated 5 out of 5.

LD

Lesley D.

1 August 2023

I Had an argument with the administrator over my father's care Only after I complained to her bosses was a toileting schedule for my dad put in place so he can be assisted to walk to and from the bathroom . So he dosnt fall

NG

Norman G.

26 July 2023

Rated 5 out of 5.

CY

Christopher Y.

26 July 2023

Rated 5 out of 5.

SS

Supriya S.

26 July 2023

Rated 5 out of 5.

ER

Emily R.

15 December 2022

My mum stayed here for respite and it was a terrible experience. She was recovering from a broken back and staff allocated her a child's size bed with no safety rails. She did not sleep for 3 weeks as she was scared of falling out and after asking for a different bed several times nothing was done. A patient who I assume has dementia in the bed next to her threatened to kill her while staff were present and they did nothing to fix the situation. After several calls from her during the night crying her eyes out saying she didn't feel safe I ended up having to resign from my job to bring her home early and care for her myself which has been extremely difficult. We will be making a complaint to the aged care ombudsman about this facility.

I

Ian

26 July 2022

Rated 4 out of 5.

KS

Kathleen S.

26 July 2022

Rated 3 out of 5.

CD

Charmaine D.

30 August 2021

Great staff and the chef there cater to your loved one needs and the staff keep you well informed if there any medical issues with your loved ones. I just want to say keep up the good work there you guys are doing a wounderfully job

CM

Carmel M.

15 June 2021

The staff here are incredible. I can't speak highly enough how they care for my parents .

Showing 10 of 25 reviews

Improvement needed

Significant improvement needed

5

4

3

2

1

Some reviews were originally published on Google.

25 reviews

GR

Gemma R.

26 January 2026

Rated 5 out of 5.

LD

Lesley D.

1 August 2023

I Had an argument with the administrator over my father's care Only after I complained to her bosses was a toileting schedule for my dad put in place so he can be assisted to walk to and from the bathroom . So he dosnt fall

NG

Norman G.

26 July 2023

Rated 5 out of 5.

CY

Christopher Y.

26 July 2023

Rated 5 out of 5.

SS

Supriya S.

26 July 2023

Rated 5 out of 5.

ER

Emily R.

15 December 2022

My mum stayed here for respite and it was a terrible experience. She was recovering from a broken back and staff allocated her a child's size bed with no safety rails. She did not sleep for 3 weeks as she was scared of falling out and after asking for a different bed several times nothing was done. A patient who I assume has dementia in the bed next to her threatened to kill her while staff were present and they did nothing to fix the situation. After several calls from her during the night crying her eyes out saying she didn't feel safe I ended up having to resign from my job to bring her home early and care for her myself which has been extremely difficult. We will be making a complaint to the aged care ombudsman about this facility.

I

Ian

26 July 2022

Rated 4 out of 5.

KS

Kathleen S.

26 July 2022

Rated 3 out of 5.

CD

Charmaine D.

30 August 2021

Great staff and the chef there cater to your loved one needs and the staff keep you well informed if there any medical issues with your loved ones. I just want to say keep up the good work there you guys are doing a wounderfully job

CM

Carmel M.

15 June 2021

The staff here are incredible. I can't speak highly enough how they care for my parents .

Showing 10 of 25 reviews