Rated 1 out of 5.
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24 Casuarina Circuit, Warabrook NSW 2304
Deposits (RAD) $495,000 to $555,000
Daily payments (DAP) $114.32 to $128.18 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Set amongst picturesque gardens and a host of convenient amenities, Warabrook Centre aged care home is located in the suburb of Warabrook in Newcastle. As a well-established aged care home that supports 153 residents, Warabrook’s trained staff provide kind, friendly and personalised services including respite, palliative care and dementia care. All of our rooms have air conditioning, ensuites, large built-in wardrobes and emergency-monitoring systems for your safety and security. If you’ve got something to celebrate, our beautifully designed function and activities room is the perfect spot to come together with your friends and family – we’ll even help you pin up the balloons! We love to see our aged care residents hosting events and get-togethers with their loved ones and friends. Or you may prefer to relax and take in the beauty and peace of the local grounds.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at BaptistCare Warabrook Centre in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. BaptistCare Warabrook Centre met 40 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Bedside table, Built in wardrobe, Ensuite bathroom, Overbed table, Furnished room
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
24 Casuarina Circuit, Warabrook NSW 2304
Visits are by arrangement with the home. Call BaptistCare Warabrook Centre to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 39 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. BaptistCare Warabrook Centre reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
24 Casuarina Circuit, Warabrook NSW 2304.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 1 out of 5.
This place is not worthy to have the privilege of caring for our older vulnerable family members. Motivated by money and offering a service sadly lacking in empathy or care. We dodged a bullet and our father came home with us. His money was welcome and paid in advance - unfortunately he was not welcome or welcomed into what we had thought would be his home. The memory care unit is a dark wasteland of inept staff and older neglected residents who for the most part do not have the ability to question the level of care. My short experience suggests that a facility who grabs the $$$ and forgets the person and smells like stale urine should not be considered as an option. Fortunately for us they also thought the accomodation would not be suited to my father when questioned on ratios, processes and additional costs. This place needs to be reviewed without warning! I am deeply concerned about every resident in the memory unit after my observations and conversations with staff!! Please help these residents!
Rated 1 out of 5.
Rated 4 out of 5.
If I could give no stars I would, My dad was in the same clothes for nearly a week and he stunk. His bed was soiled and they were old stains! He was there only 2 and half weeks and died.My mum was on her way to visit him, an hrs drive.They rang me to let me that he had pasted as I live in Sydney.They knew mum was driving and she had no idea. she arrived signed in rats test etc. She coded in and walked into his room and found him dead. No-one meet her and to take her aside to tell her. This is unacceptable and there are no excuses!
Terrible service, rude staff. My Grandfather was left on the floor when he was meant to have a crash mat in place and bed was left up high. He had a wound that went narcotic and when I asked the director about it she lied to me and said it was all healed. Everytime I went to see him he was in a pad in bed with no clothes on with the air-conditioning on in the room. I had a meeting with the director and another nurse and everytime I tried to speak she would rudely shut me down, he died a few weeks later and we still don't have answers. I highly recommend NOT to put a family member in this facility as everything gets brushed under the rug and they have poor care or empathy for residents.
My father's last place untill he passed away..He was treated with no dignity..left in a chair with just a nappy on..He couldn't walk so bed ridden for weeks on end..It wasn't until my niece approached the top notch there to have him in a wheel chair so he could get around..he seemed happy..but that didn't last long ..Dad fell out of the bed onto this food trolley.bruised and cut arm .They said they would put a crash mat down..I never saw one ever on the floor near his bed.The reason I'm posting this ..is because not only my dad never had the care he really needed but a friend had just posted a pic of her dear aunty up on Facebook..she too was bruised from a fall out of her bed..like she had been bashed ..Her face was unbelievable..I'm sick of hearing under staff excuse .These people are here till the day they die..They need respect and to be cared for.
Rated 4 out of 5.
Rated 5 out of 5.
Rated 1 out of 5.
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