My wife and l moved in here end November 25. I have settled in okay but my wife is still finding it difficult after 57 years in our family home
Loading the aged care home
2 Lewin Street, Springwood NSW 2777
Deposits (RAD) $460,000 to $675,000
Daily payments (DAP) $106.24 to $155.90 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Uniting Springwood is a comforting aged care home in the heart of the iconic Blue Mountains. Our compassionate staff warmly welcome you with round-the-clock comfort and peace of mind, and care that’s tailored to suit you. This includes full-time nursing and personal care, access to clinical and allied health services, and specialist dementia support. Life at our home revolves around our groundbreaking ‘household living’ approach. This sees you live within a small, active household, where you share a kitchen, dining and living area – just like any family home. And rather than having our staff set your schedule, you’ll be free to set your own day-to-day routine. This includes everything from what you eat and when, to the activities you take part in, and even when you wake and retire. Because having the freedom to make choices helps you feel at home. And that’s what Uniting Springwood is all about.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Uniting Springwood in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated April 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Uniting Springwood met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Ensuite bathroom, Overbed table, Pleasant decor, Built in wardrobe, Furnished room, Cooling and heating
Uniting Church faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
2 Lewin Street, Springwood NSW 2777
Visits are by arrangement with the home. Call Uniting Springwood to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 39 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Uniting Springwood reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
2 Lewin Street, Springwood NSW 2777.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
My wife and l moved in here end November 25. I have settled in okay but my wife is still finding it difficult after 57 years in our family home
Rated 5 out of 5.
We met a group of residents and carers from Uniting Springwood on the ferry for an outing to Cockatoo Island 26 May. I hope this review reaches the carers because you were extraordinary; engaged, attentive, professional, and to young Lydia ( I think that was your name tag!), you have found your calling!!
My Parents are both residents here they are well cared for and treated well both physically and mentally . Good outings and activities organized
Rated 5 out of 5.
Rated 4 out of 5.
My mother was in the Springwood Uniting nursing home, Jacaranda wing, and I was so happy with it. The staff were all lovely, helpful and communicative. They made my mother feel valued and when we visited the staff were always very helpful and nice. The place was always clean and hygienic and a pleasure to visit. I highly recommend Uniting to anyone who is needing to put their loved one into care.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 21 reviews