JW
Jay W.
10 July 2026This is such an excellent place with very competent staff who care for their residents with much kindness and respect.
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1322 Pacific Highway, Turramurra NSW 2074
Deposits (RAD) $495,000 to $630,000
Daily payments (DAP) $114.32 to $145.50 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Located in Turramurra on Sydney’s upper north shore, Uniting Northaven is a compassionate and discreet aged care home. Our caring staff warmly welcome you with round-the-clock support and peace of mind. We tailor our full-time care to suit your needs, and provide access to a full range of health services. Part of what makes our home unique is our dedication to making you feel truly at home. From your bedroom to the communal areas, we make sure everything feels as familiar to you as possible. We take the time to develop a close relationship with you, so we can respect and honour your wishes without compromising on your quality of care. And as much as possible, we’ll give you real choices about how you spend your days – from what you eat and when, to the activities you enjoy.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Uniting Northaven Turramurra in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated May 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Uniting Northaven Turramurra met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Overbed table, Pleasant decor, Built in wardrobe, Ensuite bathroom, Furnished room, Cooling and heating
Uniting Church faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
1322 Pacific Highway, Turramurra NSW 2074
Visits are by arrangement with the home. Call Uniting Northaven Turramurra to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 40 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Uniting Northaven Turramurra reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
1322 Pacific Highway, Turramurra NSW 2074.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
This is such an excellent place with very competent staff who care for their residents with much kindness and respect.
Rated 5 out of 5.
I wouldn’t leave my worst enemy here! This place is poorly staffed & definitely not equipped to handle any living being.
Rated 5 out of 5.
Failing aged care infrastructure, where clients are reluctant to raise concerns for fear that their treatment/neglect will worsen, including when incidents are not reported to doctors on duty. High staff turnover and chronic inexperience means residents are neglected and treated as a nuisance/check-box rather than a fellow human. If this is the best level of care that can be achieved with current revenue and expenditure, then you seriously need to look at new models of funding and support. Situation will only deteriorate as the number of people requiring this service increases in coming years. You can judge the true purpose of a system by what it achieves, Northaven is profit at the expense of humanity.
nice visit
Rated 4 out of 5.