MC
Mercedes C.
5 May 2026I just called today in infinite care. The lady at reception Jenifer was truly amazing. She is so polite and friendly. Thank you so much jenny.
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27 Stott Street, Tweed Heads West NSW 2485
Deposits (RAD) $628,000 to $1,918,400
Daily payments (DAP) $145.04 to $443.07 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Infinite Care Tweed is situated in the heart of the Northern Rivers Region of NSW. The unique elevated position of the home allows residents to enjoy stunning uninterrupted panoramic views of both the ocean and the hinterland. Infinite Care’s Tweed Heads aged care facility offers a range of features to ensure you’re comfortable and taken care of. Located only 10 minutes from Coolangatta Beach and local hospitals, residents have access to an in-house bus shuttle to conveniently take them to their local shopping centres, or on regular outings to local favourites; Twin Towns, Club Banora, Tweed Bowls Club and Seagulls.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Infinite Care Tweed in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated March 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Infinite Care Tweed met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Bedside table, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
27 Stott Street, Tweed Heads West NSW 2485
Visits are by arrangement with the home. Call Infinite Care Tweed to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 33 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Infinite Care Tweed reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
27 Stott Street, Tweed Heads West NSW 2485.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
I just called today in infinite care. The lady at reception Jenifer was truly amazing. She is so polite and friendly. Thank you so much jenny.
Rated 5 out of 5.
Absolutely amazing place, wonderful management and very happy clients ❤️
Rated 5 out of 5.
Rated 5 out of 5.
My mother was a resident at Infinite Care, Tweed, for two & a half years. The caring & kind staff, from all departments were truly exceptional. They became her second family & made her time there very happy & comfortable. Her apartment was beautiful with stunning views & was always well maintained & clean. I can highly recommend this facility.
Rated 5 out of 5.
Rated 5 out of 5.
The admittance was seamless, thanks to the wonderful Officer and staff. The resident loves the room and the carers. It is a wonderful place full of joy.
My parents have just moved into Infinite Care at Tweed and have a lovely two bedroom apartment. All staff (Admissions, Nursing, Catering, Maintenance etc everyone) are so caring and regularly check on them... piece of mind for me. Staff have helped make the transition to aged care so good. Big shout out to Sheila, Customer Admission Manager so caring, helpful I truly couldn't have asked for more and appreciate all the help my parents are receiving :)
Showing 10 of 41 reviews