1 Carramar Drive, Tweed Heads West NSW 2485
Deposits (RAD) $475,000 to $650,000
Daily payments (DAP) $109.71 to $150.12 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Tweed Valley Care Community is set at the beautiful Terranora Valley, our Care Community enjoys a peaceful location while still being close to everything the coastal lifestyle has to offer. We offer country hospital and a warm and inclusive environment. There are many peaceful courtyards for residents to sit and connect with family and friends. Inside you’ll find comfortable lounge areas, games room and an extensive library to enjoy a good book. Our resident gardeners tend to the planter boxes in the courtyard, and there’s always great excitement when furry friends from the community come to visit. Our regular movie nights are popular among residents and our retirement village neighbours who often join us. Our chef is known for his legendary meat pies, the best in the region! It’s an environment where you’re free to enjoy your interests, independently or with others, continue to learn and try new things, and participate in our home life –so you can enjoy your day, your way.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Tweed Valley Care Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $12 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Pleasant decor
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
1 Carramar Drive, Tweed Heads West NSW 2485
Visits are by arrangement with the home. Call Tweed Valley Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 46 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Tweed Valley Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
1 Carramar Drive, Tweed Heads West NSW 2485.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
The memory care unit has been home for my mum for the past 10 months. We as a family could not be more thankful for the outstanding care mum receives each and everyday. My frequent visits have consistantly found her and her surroundings to be very well looked after. We would like to thank each and every team member within the facility for the oustanding service you all provide each and everyday.
Rated 5 out of 5.
Rated 5 out of 5.
terrible place , first time to see my dad , his clothes were in a different set of draws , had to get them to find them , other times lying in bed with no water container , nothing , pulled his sheets back and smelt of urine in his bed , everyone always to busy .sitting in office , then he fell out and broke his hip , i could understand why , the guy next to him was just about to fall out and no one to help him back in bed , go somewhere else
My beautiful Mum Jeanette, was a resident at Tweed Valley Care Community for over four years and our family will always be deeply grateful for the incredible care, compassion, and respect she received during her time there. From the very beginning, Mum felt valued, safe, and truly at home. The kindness shown to her each day — not just in meeting her needs, but in the warmth of conversations, patience, and the genuine personal connections formed — meant more to us than words can properly express. Knowing she was surrounded by people who treated her with dignity and tenderness gave our family enormous comfort and peace of mind. TVCC cared not only for Mum, but for all of us as well, and we will never forget that. Mum was blessed to have been here and we are forever grateful.
Rated 1 out of 5.
We recently had a lovely experience with this great nursing home. We found the staff outstanding and really easy to deal with, and so caring of our loved one. The food was great, there was nothing to fault. We moved our loved one not because of any issue with the home, but to have her closer to family in Brisbane. The love shown even as we left was amazing. Thank you Tweed Valley Care Community. We are forever grateful
It is so nice to find some compassionate people in the world when you really need them. My mum has dementia and had been living with my sister who became ill and could not give her the care she required. Megan from Tweed Valley Care Community was such a great help and went above and beyond to ensure my mum was able to move into their community at short notice. Thank you so much Tweed Valley Care Community.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 24 reviews
