SummitCare Waverley

It is with pleasure that I write this review for the Summitcare Waverley team and facility. It is only through the incredible work of the staff expediting my mother’s forms that she was able to be placed as a resident at this home and I am forever grateful. The staff are amazing, very caring and attentive. My mother is doing well, loving her room and is in good hands. I highly recommend Summitcare to anyone looking at making the difficult decision in placing their loved ones in residential care. I know my mother is in very good hands and she is safe in a great facility which feels like home. Well done to everyone at the Centre. Ana Traynor

My dad has been blessed to be given the last bed at summit care waverley. When my sister and I were given a tour of the place by the GM Brandon Oxenford, we were impressed by his approachability and thoroughness in helping us to understand how the place works. A very helpful and compassionate GM, very attentive to details and a man of action and keeping his words to make things right and comfortable for the residents. He has been very cooperative and caring, helping dad to settle. I have seen the high level of care this place has in terms of hygiene and cleanliness. All the managers and carers are helpful and approachable. So are the nursing staff. This is the place a family would benefit highly to have their aged parents looked after. Settling my dad in this place after 97 years in his own home was challenging. Brandon has made it easy for us by cooperating and discussing with us, the needs that dad requires so that he is able to treat this place as his home. Dad has many times praised this place for the cleanliness as well as the carers who have attended to him so well. There are particularly some carers whom I have come across as going all out to help dad and make him feel secure. I am very thankful that Brandon leads a team that have been trained to care for the residents. One carer said, " I treat the residents as if they were my parents" I see attributes of patience, willingness, professionalism and care. I must also mention Sonya who is very helpful with the filling of forms and taking the trouble to help me understand my questions. A very patient woman. 100% recommendation to be in summit care, a good place for our parents or partners where a high level of care is appreciated. This place won the best nursing home for year 2024. Thankyou Brandon and his team. Grace Chan and Monica Sim.

I am very impressed with Summit Care Waverley with the care my parents receive & require under Brandon Oxenford,s leadership. His whole team of people are amazing & nothing is too much trouble !! Summit Care have gone over & above my expectations of making sure that my parents are safe & well taken care of & that I am very thankful and appreciative of everything you do.

My mum has been there for about 6 weeks. As soon as we walked in the front door we felt a sense of being in a loving environment. From the management to the maintenance staff they have been outstanding. We have become like one big happy family. My mum is comfortable and well looked after. Thank you all for your looking after my mums needs and all the other residents. They all are treated equally with care and kindness