71-97 Cochrane Street, West Kempsey NSW 2440
Deposits (RAD) $310,000 to $420,000
Daily payments (DAP) $71.60 to $97 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Discover the charming Bupa Kempsey, a modern care home located in the Mid North Coast region of NSW. We are situated in the historic Macleay Valley known for its cedar timber industry, the home of Slim Dusty and the iconic Akubra hat factory. Outdoors we have a beautiful backyard, complete with courtyard, gazebo, BBQ area, sensory gardens, comfortable outdoor furnishings, a chook pen and men’s shed. We have numerous elevated garden beds with an array of delicious fruits and vegetables, perfect for the keen gardener. Inside you will find a delightful range of communal areas and activity rooms including comfortable lounge rooms with TVs, library room, function room and dining rooms. The warm and modern décor with a bush to beach theme will make you feel right at home. For more information or to book a tour, please visit our website.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bupa Kempsey in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Bupa Kempsey met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
71-97 Cochrane Street, West Kempsey NSW 2440
Visits are by arrangement with the home. Call Bupa Kempsey to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 35 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bupa Kempsey reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
71-97 Cochrane Street, West Kempsey NSW 2440.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
We can’t thank Bupa Aged Care Kempsey enough. The standard of care and advocacy they provide is outstanding. I was worried when mums care needs became more than I could handle, it was hard “putting her in a home”. That’s not what happened though, what mum gained was a dedicated care team that is giving her far more than I ever could. Thank you!
Great aged care facility. Staff are wonderful. My father is well looked after and happy.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Went to look around on Friday, Tracy escort through the home, very nice layout for the residents. Tracy was extremely helpful. I think my Uncle & Aunty will have wonderful care there. Cheers Jim Swift
My elderly mother just had 28 days respite at Bupa aged care kempsey N.S.W 2440 .I would like to thank Jeremy and his team of highly profensional staff for their kindness and respectful care of my mum and recommend bupa kempsey to anyone thinking of respite or fulltime care. sincerly philip eather .
Mum enjoyed her 28 days respite here at bupa and we are all glad that she met other members/people to mingled with. We want to thank everyone who help her while she is at the care of Bupa. The Staffs are wonderful and the people around her. The environment is also lovely and peaceful. Thank you to everyone for looking after mum. Appreciate all of you. Your a legend.
Showing 10 of 19 reviews
