Loading the aged care home
11 Watergum Way, Woonona NSW 2517
Deposits (RAD) $615,000 to $870,000
Daily payments (DAP) $142.04 to $200.93 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated July 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Marco Polo Woonona Aged Care Centre is located in the relaxed seaside suburb of Woonona near Wollongong, NSW. Situated beneath the beautiful Illawarra escarpment, Marco Polo Woonona is conveniently situated by the town centre with grocery shopping, dining, and medical services all nearby. Bulli Hospital is also just a five-minute drive away. Our modern aged care centre provides professional, personalised care with experienced staff on hand 24/7, ensuring you’re comfortable, well cared for and connected with family and friends. Want to find out more? For more information or to book a tour of our community, visit our website or chat to our friendly team on 134 478.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Marco Polo Woonona Care Services in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
No reviews yet.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated July 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Marco Polo Woonona Care Services met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and 90% of food is made on site. The home spent $12 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Bedside table, Built in wardrobe, Furnished room
Visit
Address
11 Watergum Way, Woonona NSW 2517
Visits are by arrangement with the home. Call Marco Polo Woonona Care Services to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 4 hours 7 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Marco Polo Woonona Care Services reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
11 Watergum Way, Woonona NSW 2517.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
No reviews yet. Be the first to leave a review.