549 Warrigal Road, Eight Mile Plains QLD 4113
Deposits (RAD) $325,000 to $695,000
Daily payments (DAP) $75.06 to $160.52 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
- 119 luxurious suites, each with a private ensuite - 5-star hotel amenities, including a café and hair salon - Permanent and sensitive (dementia) care - 24 hour nursing and palliative care
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Arcare Eight Mile Plains in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Arcare Eight Mile Plains met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Cooling and heating
The organisation that runs this home reports inclusive policies, inclusive activities and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
549 Warrigal Road, Eight Mile Plains QLD 4113
Visits are by arrangement with the home. Call Arcare Eight Mile Plains to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 43 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Arcare Eight Mile Plains reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
549 Warrigal Road, Eight Mile Plains QLD 4113.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
We are beyond grateful to the incredible team at Arcare. What began as an incredibly overwhelming process turned into a journey of hope and comfort, thanks to your compassion and dedication. We’ve found the perfect home for our mum, and it means the world to us. Special thanks to Sarah K, Sara, Coco, Donna, Pauline and the entire team — your support has been nothing short of extraordinary.
Rated 5 out of 5.
Great aged care facility. Friendly staff. Very clean.
Arcare should be renamed “WE CARE” Let me explain; My wife has dementia and after caring for her during the last 3 ½ years it became time for her to go into full time care as I could no longer give her the care that she needed. I started looking for a decent care facility and believe you me there are some real shockers out there that I do not wish to name for fear of retribution But then I came across Arcare I visited 3 Arcare Aged Care facilities and could not believe the high standard of each one. Sara K was ever so kind, caring, and helpful with the transition for both my wife coming in and I losing my soul mate Her room is like a 5 star hotel that opens into a beautiful garden courtyard with air conditioning, TV, Foxtel, and Wi-Fi in her room. All the staff that I have interacted with from the managers Rajwinder and Samantha, Sarah K, Donna, all the loving, caring, kind nurses and carers to the cleaners and maintenance staff have all been extremely kind always with a hello and a smile on their face. My wife has many daily activities, healthy meals, and a very high standard of medical care, and wants for nothing Arcare regularly inform me inform me on all aspects of my wife’s care. Not long after my wife first moved in, she said “ I love it here everyone is lovely and the food is so good if I had to live anywhere, I would chose here” Thank you, all the staff who work here, knowing how well you all care for my soulmate has made it a lot easier for me to sleep at night I would rate Arcare Eight Mile Plains a 15 out of 10
Absolutely amazing 5 star nursing home!! I Can't fault it in any way... Awesome professional management people Especially Sara K and Donna and all staff in other areas as well are just wonderful in every aspect. Beautiful caring nurses and carers.. My mother has dementia and went there a few months ago. She has made many lovely friends and she feels very safe and happy there.. The rooms are like a 5 star hotel and very big and well worth every cent you pay to have your loved one there. My mother has beautiful healthly meals and has put on weight since she's been there.. Mum has many daily activities to do there all the time.. Arcare inform us regularly on every aspect of mums daily care... The coffee shop and beautiful outdoor areas are great when the family visits.. Mums medical care is of a very high standard and my mother wants for nothing now.. I can't express how highly I recommend Arcare at eight mile Plains.. Thankyou to all that work there on behalf of our family.
Absolutely nowhere near the 5 star service they claim. - Serving cold food to the residents who wait for the second food service! - Unhealthy food for elderly that should be given nourishing food. - Food is beyond tasteless! - Staff complain about moving residents around the facility for leisure activities despite it being part of their role. - Staff tell residents not to bother speaking up to make a complaint as it ‘won’t do them any good’! - Staff that shouldn’t be in a carers role that treat residents like they are numbers, and management saying they can’t do anything about it. DON’T send your loved ones here! Appalling!
My mum was 93 when she passed away on 4th Nov. Last 3 years she was in care in this facility. Awesome care and attention with not a single complaint from anyone in our family during this time. Highly recommend.
Wouldn't even give them one star but had no option. Appalling facility and appalling management.The way they treat the residents is disgusting. This place should be closed down.
