Regis Greenbank Reviews – Aged Care Home, QLD

Regis Greenbank Reviews – Aged Care Home, QLD | My Caring Guide

Rooms and prices

Room types at Regis Greenbank

These are room types, not confirmed vacancies. Ask the home which rooms are free right now.

Room typeSizeBathroomRefundable deposit (RAD)Daily payment (DAP)

CompanionShared room + no bathroom or ensuite · 4 people33.6 m²Not listed$345,000$79.68 a day

DoubleShared room + no bathroom or ensuite · 2 people33.6 m²Not listed$345,000$79.68 a day

Double StandardShared room + shared bathroom · 2 people22.1 m²Shared$345,000$79.68 a day

PrivateSingle room + shared bathroom · 1 person16.6 m²Shared$407,000$94 a day

Private SelectSingle room + ensuite · 1 person19.4 m²Ensuite$594,000$137.19 a day

Private StandardSingle room + shared bathroom · 1 person19.4 m²Shared$660,000$152.43 a day

Private PremiumSingle room + ensuite · 1 person22.5 m²Ensuite$712,800$164.63 a day

RAD $345,000
DAP $79.68 a day
Companion
- 4 people
- 33.6 m²
RAD $345,000
DAP $79.68 a day
Double
- 2 people
- 33.6 m²
RAD $345,000
DAP $79.68 a day
Double Standard
- 2 people
- 22.1 m²
- Shared bathroom
RAD $407,000
DAP $94 a day
Private
- 1 person
- 16.6 m²
- Shared bathroom
RAD $594,000
DAP $137.19 a day
Private Select
- 1 person
- 19.4 m²
- Private ensuite
RAD $660,000
DAP $152.43 a day
Private Standard
- 1 person
- 19.4 m²
- Shared bathroom
RAD $712,800
DAP $164.63 a day
Private Premium
- 1 person
- 22.5 m²
- Private ensuite

Prices as the facility states them. Confirm current prices and fees with the facility.

About the home

Regis Greenbank aged care home offers a peaceful setting with many alfresco areas and walkways taking in the wildlife and vista. A calming water feature is the focal point of the sunny garden courtyard. Our aged care home is situated close to Browns Plains shopping centre and the local RSL club is located 10 minutes from the home. Many local amenities such as the event cinema is within the vicinity and accessible via a bus service. Set in the quiet leafy Brisbane suburb of Greenbank, our Regis Greenbank aged care home offers 144-beds and features a cafe, residents’ library, hairdressing salon, recreation room with a pool table for all to enjoy. Regis Reserve wing features single and shared rooms with en suites and contemporary furnishings and finishes. Regis Greenbank specialises in secure Dementia care and support for the frail aged, with the focus on meeting the needs of residents with a close personal approach.

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Regis Greenbank in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 68% · Most of the time 28% · Some of the time 4% · Never 0%96 in 100
Do you feel safe here?Always 88% · Most of the time 4% · Some of the time 4% · Never 4%92 in 100
Is this place well run?Always 56% · Most of the time 28% · Some of the time 8% · Never 8%84 in 100
Do you get the care you need?Always 68% · Most of the time 16% · Some of the time 12% · Never 4%84 in 100
Do staff know what they are doing?Always 68% · Most of the time 24% · Some of the time 8% · Never 0%92 in 100
Are you encouraged to do as much as possible for yourself?Always 80% · Most of the time 8% · Some of the time 8% · Never 4%88 in 100
Do staff explain things to you?Always 76% · Most of the time 12% · Some of the time 12% · Never 0%88 in 100
Do you like the food here?Always 32% · Most of the time 20% · Some of the time 36% · Never 12%52 in 100
Do staff follow up when you raise things with them?Always 48% · Most of the time 24% · Some of the time 20% · Never 8%72 in 100
Are staff kind and caring?Always 80% · Most of the time 16% · Some of the time 4% · Never 0%96 in 100
Do you have a say in your daily activities?Always 88% · Most of the time 0% · Some of the time 4% · Never 8%88 in 100
How likely are you to recommend this residential aged care home to someone?80 in 100

Reviews from families and visitors3.9from 23 reviewsRead the reviews

3.9out of 5

23 ratings

Some reviews were originally published on Google.

23 reviews

Amie S.

3 November 2025

Terrible. Rooms look like dog kennels. You neglected my dad, he fell out of the bed a few times and you delayed getting bed rails. When I asked if he could stay for the full respite period, in order for us to renovate downstairs for him to safely return, you were shocked and said no, only if we could guarantee he would be a full time resident. It’s taken me a year to write this, because his mobility stopped once he did 8 weeks of respite at your place. I thought he’d get better but he hasn’t. You need to be better.

Peter C.

26 July 2025

Rated 5 out of 5.

Jacque

2 May 2025

My mum had been in this aged care facility for 6 years and only passed away 3 days ago. She had a bad fall , 3 months ago and was in hospital for 4 1/2 weeks before coming back to the facility. Mum was independent before her fall at nearly 96 years of age. Her needs changed very quickly where she was pretty much bedridden. Staff were brilliant in her care moving forward. Then as mum weakened and started to transition to the next life, the compassion, care and general love showed in these dedicated staff members no matter what their position was. They went above and beyond for mum and I am so ever grateful. It was uplifting to see and hear stories about mum and these beautiful people’s connections and the general love and fondness they had for each other in her time there. Thank you 💕

Bert D.

26 July 2024

Rated 5 out of 5.

Kerrie S.

26 June 2024

We moved my Dad into Regis Greenbank 5 weeks ago after looking after him at home became too much for my mother, brother and I. The staff have all been so wonderful and supportive. Dad is very well looked after and we can visit him as often as we want.

Jackie D.

23 October 2023

After investigating several aged care facilities we chose Regis Greenbank for our elderly mother. We had hoped she would be there for more time than actually eventuated. Could not fault the care provided by Regis Greenbank. We have sung their praises ever since. When Mum passed away in their care, they showed so much care and respect to our Mum and our entire family.

Madyson S.

26 July 2023

Rated 5 out of 5.

Wendy S.

26 July 2023

Rated 5 out of 5.

S S.

26 July 2023

Rated 1 out of 5.

Tracey S.

26 July 2023

Rated 5 out of 5.

Showing 10 of 23 reviews

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Social and domestic assistance
Food and catering
Staff behaviour/conduct

Most complaints were about

Food and catering
Clinical care
Social and domestic assistance

The main improvements made were in

Clinical care
Staff number/sufficiency
Food and catering

Some reviews were originally published on Google.

23 reviews

Amie S.

3 November 2025

Peter C.

26 July 2025

Rated 5 out of 5.

Jacque

2 May 2025

Bert D.

26 July 2024

Rated 5 out of 5.

Kerrie S.

26 June 2024

Jackie D.

23 October 2023

Madyson S.

26 July 2023

Rated 5 out of 5.

Wendy S.

26 July 2023

Rated 5 out of 5.

S S.

26 July 2023

Rated 1 out of 5.

Tracey S.

26 July 2023

Rated 5 out of 5.

Showing 10 of 23 reviews

Regis Greenbank

At a glance

Where it does well5

Worth asking about5

Room types at Regis Greenbank

About the home

What residents and families say

Feedback the home reported

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Regis Greenbank

Costs at Regis Greenbank

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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