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Phill M.
26 July 2025Rated 5 out of 5.
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60 Wakefield Street, Sandgate QLD 4017
Deposits (RAD) $433,600 to $789,686
Daily payments (DAP) $100.14 to $182.39 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Regis Sandgate – Musgrave is a welcoming and vibrant aged care community in the heart of Sandgate. Our aged care home is accessible by public transport with close proximity to shops, restaurants, library, post office, Ibis Central Shopping Mall and Sandgate Aquatic Centre. The largest facility in our Sandgate complex, Regis Sandgate – Musgrave offers the highest standard of aged care services for 226 residents in a positive and welcoming environment. There are 12 places dedicated to caring for those with dementia. This is a welcoming community, gathered around several common areas, lounges and dining rooms. A unique on-site heritage area contains a café, a gift shop, a salon, and a library. Outside, quiet garden places are perfect for enjoying the bay breezes. Regis Sandgate- Musgrave also offers Regis Reserve – studio rooms with private lounge and en suite. Reserve residents enjoy both a bedroom and a sitting room with phone and Wi-Fi connection.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Regis Sandgate - Musgrave in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Regis Sandgate - Musgrave met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and 92% of food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Pleasant decor
The organisation that runs this home reports inclusive policies in place across its homes (July 2024 to June 2025)
Visit
Address
60 Wakefield Street, Sandgate QLD 4017
Visits are by arrangement with the home. Call Regis Sandgate - Musgrave to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 35 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Regis Sandgate - Musgrave reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
60 Wakefield Street, Sandgate QLD 4017.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Perfect place
I would like to provide an unqualified recommendation for Regis Musgrave on behalf of my Brother who some years ago had to be supported following his inability to take care of himself and overmedicating. I placed Bob into respite at Regis Sandgate and on entering he could barely walk and his confusion was such he was unable to make decisions for himself. Following bobs care and managed medication his mind cleared considerably, his comfort in the Musgrave facility was excellent and we decided to enter into a permanent residency agreement- Bob was happy and contented at Regis, made friends regained memory and even his mobility improved. Sadly Bob recently passed but the comfort and support of staff and the knowledge that his last years were happy and comfortable validated my decision to place him under the care of Regis Musgrave - I will be ever grateful to the hard working and caring staff.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Very poor care. Has deteriorated since Regis took over from Masonic Care. Even the serviettes have been cut down in size and the choices for lunch have been reduced. The food is poor quality. The number of staff are absolutely minimal and totally insufficient for good care. My dear friend, who is 95 years old and as sharp as a tack (but visually impaired) has been in there for a couple of years and is very unhappy with the care. A doctor came to see her late one night, didn't introduce himself, didn't check her name, listened to her chest and disappeared. The next day she was given an antibiotic. When she asked why, she was told it was for her "chest infection". When she said that she didn't have a chest infection, the very good Nepalese male nurse who knew my friend well, checked this out. It transpired that the medication (and doctor's visit) was meant for the patient next door!! As an RN myself I was appalled. Also, I've had to stop a "carer/nurse" (who would know?) giving my friend a medication that he put in water, intending for it to dissolve. When I looked at it, I realised that the medication was one for reflux that doesn't dissolve. The young man just looked at me in a confused manner when I took the medication back to him and explained this. He re-issued the same medication to be taken properly after this but didn't seem to understand what he'd done incorrectly. Medication needs to be administered by staff WHO UNDERSTAND what the medication is. This would not be tolerated in a hospital. There are many multicultural staff. No problems with that, except some have limited English and therefore limited communication skills. I consider this a negative, when dealing with aged persons - many of whom have hearing loss and a large number with confusion or dementia. Easy and fluid communication with patients is essential. I phoned once and spoke to an RN to express my concern about a matter. When I mentioned that my friend was quite capable of making her own decisions about issues and needed to be listened to, the reply was "Well why is she in here then?" A totally unprofessional response and one that showed that she didn't even know her patients and their medical conditions. This is extremely disturbing as care must be individualised according to the patient's needs. Finally - why can anyone just walk into this building - go up the lift and straight into a patient's room WITHOUT ANYONE knowing that they are there? There is no reception, no-one to say "hello - who are you visiting" etc. This situation is a recipe for robbery/attack. Having a "sign-in" book means nothing as one can walk straight past it. One is safer in their own home than here. My friend has many stories about Regis - Musgrave building, and they aren't pretty. Go somewhere else.
Great nurses and staff, they know their jobs well.
Showing 10 of 22 reviews