JR
Jax R.
19 July 2026Rated 1 out of 5.
Loading the aged care home
Oyster Point Esplanade, Scarborough QLD 4020
Deposits (RAD) $451,965 to $675,000
Daily payments (DAP) $104.39 to $155.90 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $451,965
DAP $104.39 a day
Hibernian Villa - Pelican/Egret (Shared Ensuite)RAD $641,530
DAP $148.17 a day
Hibernian Villa - Frangipani/Hibiscus (With Patio)Prices as the facility states them. Confirm current prices and fees with the facility.
At BallyCara, we are more than a place to live - we are a warm welcoming community where Residents feel supported, valued, and connected. Our beautiful coastal location and friendly environment create a sense of belonging where Residents can continue to live with purpose and joy. What we do: BallyCara offers a full range of Residential aged care services tailored to meet each Resident's unique needs and preferences. We provide 24-hour nursing and personal care, nutritious meals prepared on-site, engaging lifestyle and wellbeing programs, and comfortable, modern accommodation. Our dedicated team includes Registered Nurses, Care Staff, Allied Health Professionals, Hospitality, and Lifestyle Coordinators who all work together to provide exceptional care and genuine companionship. Whether supporting daily living needs or delivering specialised Clinical Care, our focus is always on the individual, their story, their choices, and their wellbeing.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at BallyCara Aged Care in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. BallyCara Aged Care met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Furnished room, Built in wardrobe, Cooling and heating, Pleasant decor, Ensuite bathroom, Bedside table
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
Oyster Point Esplanade, Scarborough QLD 4020
Visits are by arrangement with the home. Call BallyCara Aged Care to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 55 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. BallyCara Aged Care reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
Oyster Point Esplanade, Scarborough QLD 4020.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 1 out of 5.
Difficult to navigate if it's your first time.
My mother spent 14 days in respite care and the staff are lovely, helpful, caring and very professional.
Needing respite care for over 9 weeks a number of years ago, Ballycara at Scarborough was the only care facility that I could find that would look after mum for that time. Every year after that mum returned for respite. Three years ago while in respite mum was moved to a permanent room. I cannot express my thanks for the staff enough. Mum was treated with dignity and care and loved many of the staff. Sadly Mum passed away 15 December last year. We were invited to a memorial service for those who passed last year on the 15 this month. We will be honored to attend. I’ve actually missed everyone. Thank you all so much for your love for my mum during her time with you all. Highly recommend.
Enjoy great friendly community. Excellent facilities and relaxed environment. Close to ‘PHINS’ home ground.
Rated 1 out of 5.
I have been a Local Guide for about nine years. This post is the most important I wish to share. About 18 months ago I had fall my right leg just dropped me down with no warning. On June 26 this year I signed with BallyCara for home assistance and I can honestly say the wonderful Assistance Ladies who have visited me have turned my life from sadness to positivity. BallyCara have a large group of trained ladies that give you courage to overcome any problems you have encountered. There must be other people such as myself who need assistance ladies who are all friendly and considerate. If Only the world had the same attitude it would be a better place to live in! Valerie and Dean Knaggs Redcliffe
Rated 1 out of 5.
Visit the Wellness centre. Very experienced excercise physiologists, friendly staff & good ☕ coffee.
Rated 5 out of 5.
Showing 10 of 40 reviews