JM
Jackie M.
21 June 2025I would not recommend Arcare Slacks Creek. Both my Dad and my Aunty were mistreated to the point we removed them.
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8 Janice Street, Slacks Creek QLD 4127
Deposits (RAD) $575,000 to $595,000
Daily payments (DAP) $132.80 to $137.42 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
- 109 luxurious single suites, most with a private ensuite - 5-star hotel amenities, including a café and hair salon - Permanent and sensitive (dementia) care - 24 hour nursing and palliative care
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Arcare Slacks Creek in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Arcare Slacks Creek met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Cooling and heating
The organisation that runs this home reports inclusive policies, inclusive activities and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
8 Janice Street, Slacks Creek QLD 4127
Visits are by arrangement with the home. Call Arcare Slacks Creek to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 43 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Arcare Slacks Creek reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
8 Janice Street, Slacks Creek QLD 4127.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
I would not recommend Arcare Slacks Creek. Both my Dad and my Aunty were mistreated to the point we removed them.
Our family would like to thank the staff of Arcare Slacks Creek for the care, support and dedication to our late father. We highly recommend this care facility.
Rated 5 out of 5.
From our first enquiry, Arcare Slacks Creek was professional in their dealings with our family. The staff are friendly and caring and the premises are clean and well maintained. We are very happy with the service provided.
My Mum was admitted to Slacks Creek Arcare in late March. Whilst the adjustment from independent living has not been easy for her she acknowledges that she is safe, well cared for, well fed and warm. Arcare give excellent care for people in my Mum's position, they are kind and helpful and appear to have adequate staff for the number of residents for whom they care. The staff are excellent, if the resident participates there, are a number of activities to keep them occupied and a glass of good wine or beer with lunch or dinner is always available. From my and my husband's perspective we are very happy knowing Mum is safe, taking her correct medication and eating well. A big step forward for us. We no longer worry about what happens to her in her own home when there is no one there to help her. A big weight off our mind. We live close to the facility and are welcome (covid restrictions notwithstanding) to visit any time so it's easy to pop in and have a coffee or take Mum out for the day. Anyone thinking of this next step for themselves or their loved ones should check this out.
Rated 1 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.