Churches of Christ Golden Age Aged Care Service Reviews – Aged Care Home in Southport, QLD

Churches of Christ Golden Age Aged Care Service Reviews – Aged Care Home in Southport, QLD | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Churches of Christ Golden Age Aged Care Service in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 81% · Most of the time 13% · Some of the time 6% · Never 0%94 in 100
Do you feel safe here?Always 88% · Most of the time 13% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 31% · Most of the time 69% · Some of the time 0% · Never 0%100 in 100
Do you get the care you need?Always 69% · Most of the time 31% · Some of the time 0% · Never 0%100 in 100
Do staff know what they are doing?Always 50% · Most of the time 44% · Some of the time 6% · Never 0%94 in 100
Are you encouraged to do as much as possible for yourself?Always 69% · Most of the time 25% · Some of the time 6% · Never 0%94 in 100
Do staff explain things to you?Always 63% · Most of the time 31% · Some of the time 6% · Never 0%94 in 100
Do you like the food here?Always 31% · Most of the time 38% · Some of the time 19% · Never 13%69 in 100
Do staff follow up when you raise things with them?Always 69% · Most of the time 6% · Some of the time 19% · Never 6%75 in 100
Are staff kind and caring?Always 69% · Most of the time 31% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 81% · Most of the time 19% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?100 in 100

Reviews from families and visitors4.1from 33 reviewsRead the reviews

4.1out of 5

33 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Food and catering
Social and domestic assistance
Physical environment (including cleaning)

Most complaints were about

Food and catering
Personal care
Communication and consultation

The main improvements made were in

Physical environment (including cleaning)
Medication management
Communication and consultation

Churches of Christ Golden Age Aged Care Service

At a glance

Where it does well8

Worth asking about2

Room types at Churches of Christ Golden Age Aged Care Service

About the home

What residents and families say

Feedback the home reported

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Churches of Christ Golden Age Aged Care Service

Costs at Churches of Christ Golden Age Aged Care Service

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

Ready to ask Churches of Christ Golden Age Aged Care Service about a room?

Helpful guides