TF
Tony F.
26 November 2025Rated 1 out of 5.
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16 Balmoral Street, Wellington Point QLD 4160
Deposit (RAD) $750,000
Daily payment (DAP) $173.22 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Wellington Park Private Care is a well-established facility providing exceptional levels of accommodation and privacy. This purpose-built facility is within easy reach of Brisbane and the Gold Coast, with both private and public hospitals and shopping centres close by. With over 35 years’ experience in aged care our friendly management team and staff are committed to delivering high quality care. Located in the Redland Shire, with natural surrounds and landscaped gardens Wellington Park has its very own ‘Eden’ farm for residents to enjoy. Catering for individuals and couples, each of our 94 private suites boast an abundance of natural light and come fully furnished. Enjoy the superior lifestyle with: • Weekly lifestyle activities program including day trips, luncheons and live entertainment • Onsite beauty salon • Home-style meals freshly prepared onsite • Full housekeeping and linen service • Individually controlled air conditioning
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Wellington Park Private Care in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated October 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Wellington Park Private Care met 26 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $24 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Pleasant decor, Bedside table, Built in wardrobe, Ensuite bathroom, Overbed table
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
16 Balmoral Street, Wellington Point QLD 4160
Visits are by arrangement with the home. Call Wellington Park Private Care to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 44 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Wellington Park Private Care reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
16 Balmoral Street, Wellington Point QLD 4160.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 1 out of 5.
Rated 1 out of 5.
Rated 4 out of 5.
Rated 4 out of 5.
Rated 1 out of 5.
Rated 5 out of 5.
It is difficult to find something positive to write about this home. After spending a considerable amount of time in the home with my family member who has now passed. The food is ok, the staffing is not good, not because the carers are not kind, they are doing the best they can. You can never find a registered nurse and when you do, they are unable to help, unsure if this is because they are not very qualified or do not care. You can never get through via phone, it just rings and rings. The staff turnover is very high especially with managers which is a red flag. Although this is a privately run home it does seem that the owners main concern is profit. My experience was not very good, sadly.
My mother was treated so bad she had two falls in the first day and needed stitches wasn't given her medication and wound up full of fluid had bruises on her hands and arms from being held while showering she died in weeks.
Really good in their care and pleasant to mum and me. Excellent in their activities to keep them active. Also was a regular visiting a veteran about 8 years ago for a couple of years and the standard then was excellent. It has not changed over the years and they are still excellent and always have everyone's well being at heart.
I can’t praise the staff enough at this facility. My Dad is looked after so well by everyone. They go above and beyond in all aspects of his care.
Showing 10 of 23 reviews