150 Bay Road, Encounter Bay SA 5211
Deposits (RAD) $345,000 to $580,000
Daily payments (DAP) $79.68 to $133.96 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Estia Health Encounter Bay is only a 10 minute walk to the beach, near to public transport and offers onsite parking. The home has several comfortable lounge areas, two large dining areas and private function rooms. A games room including a pool table, a computer room, a hairdressing salon, cinema room, gym room and a library room are just some of the features of the home. Regular services are held in the onsite chapel. Outside the home residents enjoy beautiful landscaped gardens, a dedicated games space, barbecue areas with shading.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Estia Health Encounter Bay in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Estia Health Encounter Bay met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Built in wardrobe, Cooling and heating, Overbed table, Bedside table, Pleasant decor
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
150 Bay Road, Encounter Bay SA 5211
Visits are by arrangement with the home. Call Estia Health Encounter Bay to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 44 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Estia Health Encounter Bay reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
150 Bay Road, Encounter Bay SA 5211.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
The garden is very pretty they have a court yard that is kept maintained nice and relaxing .the carers are friendly some staff are lovely I would recommend them. They get a good sing along carpet bowls and other games.to play. And afternoon tea for residents.
Very good place for aged people
Rated 4 out of 5.
Good well presented place with very helpful staff
Generally ok. Impossible to reach by phone on weekends and EVEN Christmas Day. My mum is dying and I can't contact them to organise a visitation !!!
Rated 5 out of 5.
My mum has been in Estia for 3 weeks now and they are very nice to her, the rooms are nice and they are clean they change her linen every day, she has her own bathroom, every week there is something for her to do, there have carpet bowls get together's and sing, and more things to do, she can go to church every second Sunday,I feel happier knowing mum is being looked after, would much rather live with one of her children but she is better where she can get the help she needs ,and she is only a few minutes away from the Hospital, that gives me peace of mind. I have only given 4 stars as they say they have Chef's cooking but that is not the case , sometimes the food is not what you would want it to be, you know being over cooked and not alot of it, but thankfully they are getting better,and they are now cooking mums eggs the way she likes them, which may sound like nothing to complain about, but it's the little things that make the stay feel more like home not only for mum but for all the lovely people who call it home, and one more thing she can have her room how she likes with her things that she loves around her. Thank you to the staff that are caring and loving all the people there that call it home, from Diane
