Rose Court Aged Care Facility Reviews – Aged Care Home in Gilles Plains, SA

Rose Court Aged Care Facility Reviews – Aged Care Home in Gilles Plains, SA | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Rose Court Aged Care Facility in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 46% · Most of the time 54% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 38% · Most of the time 62% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 31% · Most of the time 54% · Some of the time 15% · Never 0%85 in 100
Do you get the care you need?Always 38% · Most of the time 54% · Some of the time 8% · Never 0%92 in 100
Do staff know what they are doing?Always 46% · Most of the time 31% · Some of the time 23% · Never 0%77 in 100
Are you encouraged to do as much as possible for yourself?Always 54% · Most of the time 31% · Some of the time 15% · Never 0%85 in 100
Do staff explain things to you?Always 54% · Most of the time 15% · Some of the time 23% · Never 8%69 in 100
Do you like the food here?Always 23% · Most of the time 54% · Some of the time 15% · Never 8%77 in 100
Do staff follow up when you raise things with them?Always 38% · Most of the time 38% · Some of the time 23% · Never 0%76 in 100
Are staff kind and caring?Always 46% · Most of the time 23% · Some of the time 31% · Never 0%69 in 100
Do you have a say in your daily activities?Always 46% · Most of the time 46% · Some of the time 8% · Never 0%92 in 100
How likely are you to recommend this residential aged care home to someone?92 in 100

Reviews from families and visitors4.0from 38 reviewsRead the reviews

4.0out of 5

38 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Choice and dignity (including lifestyle and activities)
Food and catering
Staff behaviour/conduct

Most complaints were about

Food and catering
Communication and consultation
Staff number/sufficiency

The main improvements made were in

Staff number/sufficiency
Food and catering
Personal care

Some reviews were originally published on Google.

38 reviews

Jane

22 June 2026

I enjoy the activities and games as they provide a great opportunity to meet other residents and build friendships. I am happy to have formed friendships with other residents and staff. I am very well cared for, and whenever I am unwell, the nurses regularly check on me and ensure that I am comfortable and supported. They are fantastic. I love the variety of food served for breakfast, lunch, and dinner. There is always a good selection, and it is enjoyable to have different meals to choose from. I also appreciate the entertainment provided, whether it is visiting performers or simply enjoying music, as it brings so much enjoyment to our days. It is wonderful that my husband is always made to feel welcome by the staff whenever he visits. The laundry service is also absolutely fantastic and is something I greatly appreciate. Overall, I am very happy living here and grateful for the care, support, and friendly environment.

Valma C.

30 April 2026

This facility creates a genuine sense of community, where people feel respected, comfortable, and well cared for. The carers show remarkable dedication in the way they support everyone with patience, empathy, and attention to detail. Their consistent kindness and willingness to go the extra mile bring reassurance not only to residents but to their families as well. It’s clear that care here is given from the heart, and that makes all the difference

Margaret B.

30 April 2026

The facility provides warm, welcoming and well maintained environment that truly feels safe and supportive. Carers are dedicated, compassionate,patience, and geniune kindness create comfort and trust everyday. They go above and beyond to ensure dignity, respect and wellbeing does bot go unoticed. It makes a meaningful difference and is deeply appreciated

Raelene E.

11 March 2026

My mother Barbara was in the care of Infin8care after being in hospital for a month. She was 93 years old,legally blind and very frail.The people who look after her were very patient and caring and tried their best to make her comfortable.THANK YOU ALL

David D.

26 February 2026

Rated 5 out of 5.

Janet M.

29 January 2026

I could not pick any fault at Rose Court. Anything that we request or require for my father, it happens. Very friendly staff and I really like the small community the residents have at Rose Court.

Robert B.

14 January 2026

Infinite Care Rose Court has been a deeply disappointing and concerning experience. The leadership at this facility consistently fails to provide the level of care residents deserve. Staffing levels are chronically inadequate, and it’s clear that management prioritises cutting costs over ensuring proper care. As a result, single carers are frequently left to manage double‑assist residents, creating unsafe conditions for both staff and residents. Rostering is poorly managed, and the lack of organisation places unnecessary pressure on the team. When staff call in sick, management often makes no effort to find replacements, leaving the facility even more short‑staffed and residents at risk. Families trust aged‑care providers with their loved ones. Unfortunately, this facility has not shown the leadership, staffing, or commitment required to provide safe and dignified care.

Dots

26 November 2025

Rated 5 out of 5.

Lynton

26 November 2025

Rated 5 out of 5.

Diane B.

26 November 2025

Rated 1 out of 5.

Showing 10 of 38 reviews

Some reviews were originally published on Google.

38 reviews

Jane

22 June 2026

Valma C.

30 April 2026

Margaret B.

30 April 2026

Raelene E.

11 March 2026

David D.

26 February 2026

Rated 5 out of 5.

Janet M.

29 January 2026

I could not pick any fault at Rose Court. Anything that we request or require for my father, it happens. Very friendly staff and I really like the small community the residents have at Rose Court.

Robert B.

14 January 2026

Dots

26 November 2025

Rated 5 out of 5.

Lynton

26 November 2025

Rated 5 out of 5.

Diane B.

26 November 2025

Rated 1 out of 5.

Showing 10 of 38 reviews

Rose Court Aged Care Facility

At a glance

Where it does well6

Worth asking about5

Room types at Rose Court Aged Care Facility

About the home

What residents and families say

Feedback the home reported

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Rose Court Aged Care Facility

Costs at Rose Court Aged Care Facility

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

Ready to ask Rose Court Aged Care Facility about a room?