SH
Sue H.
28 June 2026Rated 4 out of 5.
Loading the aged care home
66 Nelson Road, Valley View SA 5093
Deposits (RAD) $450,000 to $600,000
Daily payments (DAP) $103.93 to $138.58 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Estia Health Valley View, formerly The Claridge, is nestled into the northern suburbs of Adelaide. This home is close to Westfield Tea Tree Plaza Shopping Centre and 30 minutes drive from the famous Henley Beach. The home has undergone a significant refurbishment and now offers spacious private rooms with ensuites and combined rooms suitable for couples wishing to reside together, so you will feel right at home. The home has a Memory Support Unit offering warmth and quiet luxury. With hairdressing services, physiotherapy and podiatry plus several living spaces and so much more for the residences to enjoy, this is a home where residents will instantly feel relaxed, welcomed and at home.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Estia Health Valley View in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Estia Health Valley View met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Cooling and heating, Overbed table, Pleasant decor, Furnished room, Built in wardrobe, Ensuite bathroom
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
66 Nelson Road, Valley View SA 5093
Visits are by arrangement with the home. Call Estia Health Valley View to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 48 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Estia Health Valley View reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
66 Nelson Road, Valley View SA 5093.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 4 out of 5.
My mum has been here since 2021 and she loves it and calls it her home. The carers go above and beyond not only for her but other residents as well ..I have witnessed this myself. The Nurses and administrators are also extremely supportive and helpful and I like that if there was an issue as in the past it is dealt with immediately and professionally. The staff always put my mind at ease as well. I have recommended this nursing home to numerous people and will continue to do so. Absolutely 💯 happy and more importantly my mum is.
Rated 5 out of 5.
Rated 5 out of 5.
My husband entered on respite on 4th September. Passed away 20th October. The staff were amazing but weekends understaffed. Would like to thank Mark for his wonderful care of my husband. Nothing was too hard for him. Also Kamal the RN. Her patience was amazing and she'll be a wonderful Mum. Only downside. I received the dreaded phone call at 5.30am. 'How are you today? Mr Bound has passed away. Do you want to see him before the body is picked up?' Body? Why not before Joff is taken to the funeral home? Perhaps a little lesson in compassion is in order especially with the night staff. Despite this I found the home staff caring despite being run off their feet. I have such respect for you all. Thank you.
My Mum was in this facility for at least 6 months before they even asked what she liked doing, what music she enjoyed, what were her favourite things, etc. By then, her decline was impossible to turn around. When my Mum passed away, no one (the RN on duty, the manager) offered condolences, nothing. Just let me walk out and then called to ask what was happening with "her body". Not good enough, would never send a loved one here.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 4 out of 5.
Rated 4 out of 5.
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