NR
Nicholas R.
12 July 2026Rated 2 out of 5.
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655-671 Burbridge Road, West Beach SA 5024
Deposit (RAD) $750,000
Daily payment (DAP) $173.22 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
West Beach Residential Care, located near the shores of West Beach, provides you with a range of activities for you to choose from everyday to enjoy an active lifestyle. Fully maintained by Southern Cross Care, each of the 80 individual rooms offer you spacious ensuites, built-in wardrobes, reverse cycle air-conditioning and chef cooked meals prepared on site to suit your needs. You can relax in the well-maintained gardens or socialise and relax in the lounge and dining rooms with your family and friends. A private dining room is available for small family gatherings. At West Beach Residential Care, our team of qualified professional staff provide individualised low and high care to suit the level and complexity of your needs. Our Pastoral care staff caters to your spiritual needs, to all faiths and dominations, and are also available to provide counselling and social support to you.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at West Beach Residential Care in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated October 2024
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. West Beach Residential Care met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table
The organisation that runs this home reports inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
655-671 Burbridge Road, West Beach SA 5024
Visits are by arrangement with the home. Call West Beach Residential Care to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 37 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. West Beach Residential Care reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
655-671 Burbridge Road, West Beach SA 5024.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 2 out of 5.
Rated 5 out of 5.
My mum has recently been placed here - top notch service with a care & smile.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
I went there as an agency staff and the staff over there was very rude. Asian Enrolled nurse she has a short height and she doesn't know how to respect others was very unprofessional and the carer staff, the Asian boy was also very mean. They don't deserve any help from agency staff.
Incredible care, support and kindness. My father has been a resident of this facility for over two years and the dementia ward has been flawless. All staff, from nurses, casual staff, catering, support services, doctors and management have given their all to each and every resident. We can’t fault West Beach residential. I am SO pleased we were able to place Dad here for this final years. Thank you and we are very appreciative.
This place is horrible if you love someone don't put them in this facility they weren't very helpful they drugged my mother kept in her bed for 2 weeks we were very happy to get her out off here,some staff were ok other not so much coordinator was rough around the edges she wanted my mum out.All they were saying is that my mum is a big lady need extra staff on morning,noon and night costing them money were is the kindness and loving of a person saying she was violent and scratched a staff member when ask them to cut her nails and who knows how they treated her and she might off felt unsafe not good enough on your part.I would like to add she's happy and content and the staff were she is know are looking after her and treating her with care, respect and they are loving having her.They have also got her out off bed and into activities and apart of group and all of this in 5 days.Thank you so much to all the staff at Marden Aged care
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