MC
Mercy C.
26 December 2025Rated 5 out of 5.
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55 Timbarra Drive, Bairnsdale VIC 3875
Deposits (RAD) $493,000 to $535,000
Daily payments (DAP) $113.86 to $123.56 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Discover the delightful Bupa Eastwood, a modern care home set in a rural environment surrounded by the picturesque rolling hills of Bairnsdale near to Lakes Entrance in eastern Victoria. You’ll be close to the local community with a shopping village nearby. Inside, you will find a range of communal areas with tasteful decorations, artwork and accessible enclosed outdoor spaces. Our stylish dining rooms have feature fireplaces and large windows to bring in plenty of natural light. Outdoors, we have many spaces that create an ideal backdrop to either keep busy or simply relax. The home features a secure dementia support community for those with specialised care needs. For more information or to book a tour, please visit our website.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bupa Eastwood in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated March 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Bupa Eastwood met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
55 Timbarra Drive, Bairnsdale VIC 3875
Visits are by arrangement with the home. Call Bupa Eastwood to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 18 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bupa Eastwood reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
55 Timbarra Drive, Bairnsdale VIC 3875.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Best aged care Bairnsdale. Friendly and caring staff nothing seems too much trouble for them. Meals are good. Residents are friendly. It has a real family atmosphere. Because of my situation I haven't been able to join in activities but other residents appear to appreciate them. If you require aged care don't think you could do better.
Rated 5 out of 5.
Eastwood has shown my mother Barb so much love and care for the last few years of her life. There is no other place I would rather have her spent her last days. We were hesitant to start with but everyday, the staff in this home has shown us what it is like to be welcomed and made my mom part of the their family. Thank you for looking after our beloved mother. I couldn’t ask for better care than what my mom and we have received. Thank you Bupa Eastwood.
Excellent aged care facility for my father. Staff are professional and caring. I have no hesitation recommending Bupa Eastwood.
It was a beautiful experience!
As always Bupa Eastwood has gone over and above to help Our Family cope with really stressful times and accommodate My Dad We are so grateful to the staff and know from to previous visits for Respite how well cared for Dad will be
Mum loves it here now, great food, heaps of activities. Staff are happy. Everything is clean. Mum doesn’t lift a finger
I love it here
Thank you to all the staff who has made the transition for my dad into Bupa. Everyone has been warm and accommodating. Special thanks to Amanda and Denise who helped our family with the many questions snd paperwork.
Showing 10 of 11 reviews