My uncle was a resident of Merv Irvine for 12 months. He needed high specialised care as the previous home didn't cater to his changing needs. From the moment we first spoke to Stana we were impressed with the service. The facility is older and not modern however the nurses, carers and admin team are wonderful to deal with and most importantly they look after their residents. We always found my uncle was clean, well fed and received high care. We never had to ask for bathroom's to be cleaned or his clothes changed. They really are very professional kind respectful and attentive to the residents. Stana and all the nurses and carers are wonderful as is Trina from admin. We are grieving losing my uncle recently however we are grateful his needs were met, looked after in a loving environment that always was fantastic with him and communication with the family. Don't judge the aesthetics of the rooms or facility as I did initially. The team are highly trained professional empathetic and loving which is what every family wants. Thank you Stana and team 🙏🤍
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