Rated 1 out of 5.
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349-351A North Road, Caulfield South VIC 3162
Deposits (RAD) $350,000 to $700,000
Daily payments (DAP) $80.84 to $161.67 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Set in leafy surrounds, this lively home is close to the bay and local cultural community links. Bupa Caulfield has public transport nearby, making the home easily accessible with train and bus services. Encircled by landscaped gardens, there’s a wonderful feeling of an oasis in the urban bustle. Your home has a covered courtyard with a BBQ area and for those with a green thumb, we have raised flower beds and veggie patches for your enjoyment. Elegant inside, you’ll find warm and welcoming communal spaces. Large windows provide you with magnificent garden views and natural light during dining times, and the cosy living room is an ideal quiet space to relax and host family and friends. The home features a secure dementia support community for those with specialised care needs. For more information or to book a tour, please visit our website.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bupa Caulfield in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Bupa Caulfield met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
349-351A North Road, Caulfield South VIC 3162
Visits are by arrangement with the home. Call Bupa Caulfield to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 21 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bupa Caulfield reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
349-351A North Road, Caulfield South VIC 3162.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 1 out of 5.
My Mum spent a month here recently for respite care. It was arranged on very short notice but Mum was treated very well there and I highly recommend for respite care. The staff and management were very helpful and very friendly. They were always on time to make sure Mum was ready when they knew she had to leave the place for a visit or medical appointment. I would highly recommend if for long or short term care.
Rated 5 out of 5.
My Dad passed away today at Caulfield Bupa. I cannot describe in words how grateful I am for the care and kindness he received from all the staff. You are all exceptional and went above and beyond. To all the staff on Ascot level. THANK YOU from the bottom of my heart. I know Dad appreciated each and every one of you. Thank you again for your kindness and support xx
Coming into aged care was a very new and unsettling experience for myself and my husband. But after meeting the manager and all the staff at Bupa Caulfield, I now feel at peace. The experience has been very beautiful.
My father is a resident at Bupa Caulfield for the last 4 months. The care he receives is excellent. The place is very clean and the staff members are warm and helpful. My fathers needs are addressed in a very professional and efficient manner. Highly recommended.
Rated 5 out of 5.
Rated 4 out of 5.
Rated 1 out of 5.
Rated 4 out of 5.
Showing 10 of 48 reviews